Kadrayah Jones
Orlando,FL
Summary
Reliable and professional front desk specialist with a strong background in customer service, office administration, and data entry. Experienced in managing check-ins, scheduling appointments, and maintaining accurate records in fast-paced office settings. Known for providing friendly service, clear communication, and maintaining confidentiality while supporting smooth daily operations.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Lake County School District
Eustis, Florida
09.2025 - Current
- Manage classrooms and maintain daily attendance records in the absence of full-time teachers.
- Communicate effectively with students, staff, and parents to ensure continuity and support.
- Demonstrate adaptability, organization, and professionalism while multitasking in a dynamic environment.
Library Assistant
Edward Waters University
Jacksonville, FL
09.2024 - 09.2025
- Served as the first point of contact for students, faculty, and visitors.
- Managed the front desk, including answering phones, resolving inquiries, and opening/closing duties.
- Provided support with printing, computer issues, and book checkouts, mirroring patient assistance in healthcare settings.
Accounting Clerk Intern
Edward Waters University
Jacksonville, FL
09.2024 - 09.2024
- Created and processed invoices and vouchers.
- Managed and distributed mail, contributing to efficient office workflow.
Customer Service Associate
Walmart
Jacksonville, FL
12.2023 - 08.2024
- Delivered excellent customer service by resolving complaints and answering questions.
- Assisted with order pickups and managed store navigation for customers, demonstrating attentiveness and problem-solving.
Youth Program Assistant
Boys and Girls Club
Jacksonville, FL
01.2022 - 08.2023
- Engaged with children and parents, maintained records of attendance and checkouts.
- Coordinated safe and structured programming, reinforcing multitasking and communication.
Education
Bachelor of Arts - Business Administration
Edward Waters University
Jacksonville, FLSkills
- Phone & Front Desk Operations
- Data Entry & Order Processing
- Customer Service & Problem Solving
- Scheduling & Administrative Support
- Strong Communication & Teamwork
- Adaptability & Quick Learning
- Microsoft Office & Office Equipment
- Attention to Detail & Professional communication
References
Available upon request.
Internship
Accounting Clerk Intern, Office of Business Administration – Edward Waters University, 09/24, Created and processed invoices and vouchers., Managed and distributed mail, contributing to efficient office workflow.
Timeline
Substitute Teacher
Lake County School District
09.2025 - Current
Library Assistant
Edward Waters University
09.2024 - 09.2025
Accounting Clerk Intern
Edward Waters University
09.2024 - 09.2024
Customer Service Associate
Walmart
12.2023 - 08.2024
Youth Program Assistant
Boys and Girls Club
01.2022 - 08.2023
Bachelor of Arts - Business Administration
Edward Waters University