Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Barista/Coffee Shop Clerk
2 Years 11 Months
Alberstons | 09.2023 - Current
Used POS system to accurately enter orders and process payments.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Learned special recipe items and seasonal offerings to best meet customer needs.
Head Cashier/Cashier
1 Year 1 Month
Home Depot | 08.2015 - 09.2016
Maintained and updated security protocols for front desk operations.
Assisted customers by answering questions and fulfilling requests.
Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends.
Taught employees fundamentals of register use, merchandise scanning and customer service.
Facilitated and logged store opening, closing, and shift changes.
Monitored self-checkout systems and provided help in resolving complex problems.
Server
3 Years 5 Months
Red Lobster | 04.2000 - 09.2003
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Increased sales significantly by upselling higher-end products to customers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server, Supervisor, Assistant Manager
5 Years 7 Months
Sharis | 09.1994 - 04.2000
Promoted a culture of continuous learning within the server team by sharing industry articles, attending workshops together as a group when possible.
Supported management in conducting performance evaluations for server staff, identifying areas for improvement and professional growth opportunities.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Worked well in a team setting, providing support and guidance.