Kady Gump
Salesville,OH
Summary
Proven multitasker and customer service expert, excelled in fast-paced environments at Jill's and Family Dollar, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional cleanliness and hygiene standards in housekeeping roles, alongside strong cash register operation skills. Achieved significant improvements in service delivery by leveraging empathy and problem-solving abilities, ensuring high levels of client and animal care.
Overview
13
13
years of professional experience
Work History
Bartender
Jill's
Tridelphia, West Virginia
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Animal Caretaker
Family Business
Salesville, OH
01.2012 - Current
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Cashier
Family Dollar
Bremond, TX
05.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeping
Nursing Home
07.2020 - 10.2020
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
- Expedited room availability by coordinating closely with housekeeping staff during high occupancy periods.
- Picked up debris and trash and performed basic housekeeping.
- Streamlined housekeeping processes for improved cleanliness and efficiency in room turnover times.
- Enhanced cleanliness standards by implementing efficient housekeeping procedures and schedules.
- Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
- Enhanced clients'' daily living by providing personal care, housekeeping, and meal preparation services.
- Facilitated communication between guests and housekeeping staff, promoting cleanliness standards throughout the property.
- Maintained a clean, organized, and well-stocked living space through meticulous housekeeping practices.
- Collaborated with housekeeping and maintenance teams to ensure timely resolution of guest issues.
- Promoted and conducted good housekeeping to maintain clean and organized work area.
- Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
- Collaborated with housekeeping staff to quickly address any guest concerns or room issues.
Housekeeper
Salt Fork Lodge And Conference Center
Lore City, OH
08.2019 - 10.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Highschool Deploma - Junior High Education
Buckeyetrail
Lore City, OH06.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Engaging personality
- Cleanliness and hygiene
- Complex Problem-Solving
- Handling Difficult Customers
- Cash Register Operation
- Memory retention
- Hospitality service expertise
- Fast Learner
- Calm and Composed
- Animal dedicated
- Basic medical knowledge of feline and dogs
- Empathetic
Timeline
Bartender
Jill's
10.2022 - Current
Housekeeping
Nursing Home
07.2020 - 10.2020
Cashier
Family Dollar
05.2020 - 09.2021
Housekeeper
Salt Fork Lodge And Conference Center
08.2019 - 10.2019
Animal Caretaker
Family Business
01.2012 - Current
Highschool Deploma - Junior High Education
Buckeyetrail