Summary
Overview
Work History
Education
Skills
Timeline
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Kady Huesman

Dayton,OH

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

6
6
years of professional experience

Work History

Client Service Representative

MedVet
Moraine, Ohio
06.2023 - Current
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Personalized client experience, identifying unique needs and providing information and services to match.

Military Working Dog Handler

U.S. Navy Active Duty
Virginia Beach, VA
08.2018 - 06.2023
  • Responded quickly to requests from other units requiring support from a certified police canine team.
  • Coordinated with veterinary staff regarding health care needs of assigned canines, including vaccinations and medical treatments.
  • Maintained detailed records of all activities related to the K9 unit, such as training exercises and deployments.

Education

Associate of Science - Medical Laboratory Tech

Cincinnati State Technical And Community College
Cincinnati, OH
05-2027

Skills

  • Customer support
  • Client relations
  • Client profile building
  • Adaptability

Timeline

Client Service Representative

MedVet
06.2023 - Current

Military Working Dog Handler

U.S. Navy Active Duty
08.2018 - 06.2023

Associate of Science - Medical Laboratory Tech

Cincinnati State Technical And Community College

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Kady Huesman