Kadyja Williams
Fort Lauderdale,FL
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hz Coffee
Fort Lauderdale, FL
02.2024 - Current
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Ensured satisfactory service and quality goods through monitoring of sales activities.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw day-to-day activities, coordinating shifts and delegating responsibilities.
- Managed cashier team to enhance efficiency of credit, debit, and cash transactions, boosting sales performance.
Assistant Manager
Dfl Holdings
Fort Lauderdale, FL
02.2020 - 06.2024
- Generated reports on sales trends, inventory levels, and financial data.
- Managed and resolved customer inquiries and complaints promptly.
- Implemented customer satisfaction monitoring processes.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Recruited and trained new employees to fulfill job demands.
Supervisor
SP Plus Parking
Fort Lauderdale, FL
07.2023 - 05.2024
- Maintained accurate employee information regarding attendance, vacation time, and sick leave.
- Monitored production flow to ensure quality standards were met.
- Ensured all employees were trained in safety protocols and procedures.
- Evaluated employees' work levels and reviewed work performance.
- Promoted teamwork within production line and cross-functional teams.
Education
High School Diploma -
Florida Career College - Miami
Miami, FL02-2020
Skills
- Stock management
- Records Management
- Loss Prevention
- Customer Relations
- Store Organization
- Department Oversight
- Flexible Schedule
- Relationship building and management
- Customer Service
- Upselling and Cross Selling
- Shift Scheduling
Timeline
Assistant Manager
Hz Coffee
02.2024 - Current
Supervisor
SP Plus Parking
07.2023 - 05.2024
Assistant Manager
Dfl Holdings
02.2020 - 06.2024
High School Diploma -
Florida Career College - Miami
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