Kaela Greska
Manchester,NH
Summary
Experienced in processing loan applications and ensuring accurate completion of necessary paperwork, demonstrating strong attention to detail. Engaged in daily cash balancing activities, effectively reconciling teller drawers with system totals. Proven ability to cross-sell products and services based on customer needs, contributing to consistent growth in member experience and transactions.
Overview
5
5
years of professional experience
Work History
Member Service Associate
St marys bank
Manchester, New Hampshire
09.2024 - Current
- Processed loan applications and completed necessary paperwork accurately.
- Performed daily cash balancing activities including reconciling teller drawers against system totals.
- Cross-sold additional products and services as appropriate based on customer needs.
- Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
Preschool Lead Teacher
Bright Horizons Childcare
Bedford, New Hampshire
02.2024 - 09.2024
- Engaged in individualized instruction with special needs students as needed.
- Participated in parent and teacher conferences as necessary to discuss student progress.
- Instructed children on basic concepts such as colors, numbers, shapes, letters.
Regional Teller
Eastern Bank
Manchester , New
06.2023 - 02.2024
- Maintained confidentiality of all customer records and information according to company policies.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
Assistant Teacher
Early Learning Center Of Milford
Milford, New Hampshire
08.2022 - 06.2023
- Maintained accurate records of student attendance and grades.
- Prepared reports on student performance for administrators.
- Provided one-on-one help to struggling students during study hall sessions.
Substitute Teacher, K-12
Milford school district
Milford, NH
02.2020 - 06.2022
- Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
- Provided guidance to struggling learners by offering alternative methods of instruction.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
Education
High School Diploma -
Milford School District
Milford, NH06-2018
Some College (No Degree) - Early Childhood Education
Nashua Community College
Nashua, NHSome College (No Degree) - Early Childhood Education
Lakes Region Community College
Laconia, NHSkills
- Customer relationship management
- Fraud detection
- Communication skills
- Problem solving
Timeline
Member Service Associate
St marys bank
09.2024 - Current
Preschool Lead Teacher
Bright Horizons Childcare
02.2024 - 09.2024
Regional Teller
Eastern Bank
06.2023 - 02.2024
Assistant Teacher
Early Learning Center Of Milford
08.2022 - 06.2023
Substitute Teacher, K-12
Milford school district
02.2020 - 06.2022
High School Diploma -
Milford School District
Some College (No Degree) - Early Childhood Education
Nashua Community College
Some College (No Degree) - Early Childhood Education
Lakes Region Community College