Kaela James
Cartersville,GA
Summary
Dedicated professional with over 2 years of healthcare experience, over 8 years of customer service, hospitality, sales, and client relations experience, and 9 months of hands-on skincare training through Elaine Sterling Institute, graduating in July 2026. Experienced in providing spa services including Hydrafacials, nano needling, microcurrent, microdermabrasion, high-frequency treatments, Glow2 facials, and other advanced aesthetic services. Passionate about transitioning from healthcare into aesthetics, where I can deliver exceptional client experiences, build lasting relationships, and contribute to an outstanding team dedicated to providing exceptional patient and client care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellstar Health System
Cartersville, GA
01.2026 - Current
- Room patients, obtain vital signs, and update medical histories.
- Assist providers with examinations, procedures, and patient education.
- Document accurately in EMR while maintaining HIPAA compliance.
Medical Assistant
Children's Healthcare of Atlanta
Atlanta, GA
03.2025 - 01.2026
- Assisted providers in delivering compassionate pediatric care.
- Monitored vital signs and documented patient information in EMR.
- Maintained infection control and supported clinical procedures.
Server/Guest Relations
Silverspot Cinema
Smyrna, GA
01.2024 - 07.2025
- Delivered exceptional guest service in a fast-paced environment.
- Resolved guest concerns while ensuring a positive experience.
- Processed orders and payments accurately.
Style Consultant
Target
Marietta, GA
05.2023 - 01.2024
- Assisted customers with product selection and recommendations.
- Maintained merchandising standards and inventory.
Lead Barista
Starbucks
Alpharetta, GA
07.2023 - 12.2023
- Supervised daily operations, ensuring adherence to quality standards and operational efficiency
- Prepared specialty beverages while delivering excellent customer service.
- Maintained accurate inventory counts to meet customer demands and
Waitress
Red Lobster
Austell, GA
05.2022 - 07.2022
- Provided attentive dining service and resolved guest concerns.
Retail Sales Associate
Kohl's
Fayetteville, GA
10.2016 - 01.2018
- Assisted customers, promoted sales, and maintained visual displays.
Education
Associate of Applied Science - Nursing
Chattahoochee Technical College
Esthetics Program
Elaine Sterling Institute
07.2026
Skills
- Customer Service
- Specialized Facials
- Premium Facials
- Infection Control
- Hydrafacial
- Glow2 Facial
- Nano Needling
- Microcurrent
- Microdermabrasion
- High Frequency
- Skin Analysis
- Sales
- Patient Care
- Retail Product Recommendations
- EMR
- Venipuncture
- Communication
Certification
- Certified Clinical Medical Assistant (CCMA), NHA — 2/28/2025
- Basic Life Support (BLS) — 4/1/2025
Timeline
Medical Assistant
Wellstar Health System
01.2026 - Current
Medical Assistant
Children's Healthcare of Atlanta
03.2025 - 01.2026
Server/Guest Relations
Silverspot Cinema
01.2024 - 07.2025
Lead Barista
Starbucks
07.2023 - 12.2023
Style Consultant
Target
05.2023 - 01.2024
Waitress
Red Lobster
05.2022 - 07.2022
Retail Sales Associate
Kohl's
10.2016 - 01.2018
Associate of Applied Science - Nursing
Chattahoochee Technical College
Esthetics Program
Elaine Sterling Institute