Kaela Mowl
Laingsburg,MI
Summary
Resource management professional with strong expertise in optimizing resource allocation and project coordination. Proven ability to enhance team collaboration and drive results through adaptive strategies. Skilled in data analysis, strategic planning, and stakeholder communication. Known for reliability and flexibility in dynamic environments.
Overview
7
7
years of professional experience
Work History
Customer Resource Specialist- Supervisor
Huntington National Bank
05.2022 - Current
- Supports all lines of business, customers and colleagues
- Advanced multi-tasking abilities by servicing colleagues and working on independent projects
- Enhances organization reputation by accepting ownership for accomplishing new and different requests
- Exploring opportunities to add values to job accomplishments
- Assisted internal colleagues with furthering education and comprehension related to MAX articles, service and performance
- Consistently exceeds goals, maintains strong performance metrics, showcasing potential growth and development.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
CSC Customer Service Associate
Huntington National Bank
12.2021 - 05.2022
- Serviced customers with general deposit/savings and loan account inquiries, provided problem resolution and enhanced relationships by providing friendly and efficient customer service
- Exceeded goals and was consistent with my statistics and displayed potential for growth by advancing to a specialty team
- Maintains call center data base by entering and verifying information
Event Designer & Bookkeeper
Pruett Custome Events
01.2018 - 12.2021
- Demonstrated versatility in designing various types of events, including weddings, conferences, and product launches.
- Built a reputation as an industry expert by participating in panel discussions, workshops, and networking events within the event design community.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Education
Bachelor of Business Administration - Accounting
Western Governors University
03.2025
High School Diploma -
Lincoln High School
05.2014
Skills
- Skilled in Software Utilization
- Data Analysis with Excel
- Presentation Design
- Cross-Functional Collaboration
- Effective Time Management
- Staff training and development
- Bookkeeping
- Quickbooks
Accomplishments
Awarded Peak Performer- Exceeding goals and stats
Peak Performer
Top performing leader
Timeline
Customer Resource Specialist- Supervisor
Huntington National Bank
05.2022 - Current
CSC Customer Service Associate
Huntington National Bank
12.2021 - 05.2022
Event Designer & Bookkeeper
Pruett Custome Events
01.2018 - 12.2021
High School Diploma -
Lincoln High School
Bachelor of Business Administration - Accounting
Western Governors University
Similar Profiles
Jeff KimpanJeff Kimpan
Senior Portfolio Underwriter at Huntington National Bank/PNC BankSenior Portfolio Underwriter at Huntington National Bank/PNC Bank
Floribel ConejoFloribel Conejo
Customer Experience Banker at Huntington National BankCustomer Experience Banker at Huntington National Bank
Michael CraryMichael Crary
Customer Experience Banker at Huntington National BankCustomer Experience Banker at Huntington National Bank
Phil McKenziePhil McKenzie
Senior Data Protection Engineer at Huntington National BankSenior Data Protection Engineer at Huntington National Bank
Vicky M. CannizzaroVicky M. Cannizzaro
Founder & Strategic Advisor at Pivot Consulting & Design, LLCFounder & Strategic Advisor at Pivot Consulting & Design, LLC