Kaylana Robinson
Jacksonville,Florida
Summary
Dedicated and experienced Front End Supervisor with a strong background in customer service and healthcare, seeking to leverage strong organizational and communication skills to contribute effectively to a dynamic team environment. I am committed to provide exceptional service and care to all.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front End Supervisor
Rowe's IGA
Jacksonville, FL
01.2023 - 03.2024
- Ensured financial integrity in front-end operations through precise counting of safes and tills.
- Demonstrate professionalism in all customer interactions, maintaining a positive and helpful attitude
- Maintained precision in transactions, ensuring a smooth customer experience.
- Resolved customer concerns while addressing inquiries to improve shopping satisfaction.
Certified Nursing Assistant (CNA)
The canopy at Duval Station
Jacksonville, FL
03.2024 - 08.2024
- Enabled effective interaction with patients and healthcare professionals to enhance care delivery.
- Ensured accuracy in documenting patient information, treatments, and observations.
- Observed and identified requirements for patients through routine assessments.
- Ensured compassionate and attentive patient care services.
- Fostered meaningful connections with residents.
- Collaborated with family members to enhance residents' well-being.
Cashier
Burlington Stores
Jacksonville, FL
08.2022 - 12.2022
- Enhanced customer satisfaction through effective handling of returns, exchanges, and inquiries.
- Accurately handled the cash register to complete transactions swiftly.
- Handled customer questions and concerns with efficiency and courtesy.
- Collaborated with team members to maintain a clean and organized work environment
Education
High School Diploma - undefined
Andrew Jackson High School
Jacksonville, FL05.2022
Skills
- Patient Support
- Microsoft Word
- Communication & organizational skills
- Sales
- Training & development
- Office experience
- Phone etiquette
- Administrative experience
- Customer Transaction Management
- Skilled in Software Utilization
- Accurate Data Entry
Certification
BLS-First Aid
Certified Nursing Assistant
Timeline
Certified Nursing Assistant (CNA)
The canopy at Duval Station
03.2024 - 08.2024
Front End Supervisor
Rowe's IGA
01.2023 - 03.2024
Cashier
Burlington Stores
08.2022 - 12.2022
High School Diploma - undefined
Andrew Jackson High School