Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
Husband Trucking
11.2022 - 11.2024
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Sorted documents and maintained organized filing process.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Customer Service Coordinator
TJX
05.2021 - 11.2022
Responded to customer needs through competent customer service and prompt problem-solving.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Mentored junior team members, fostering a positive work environment and boosting overall team performance.
Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
Explained charges, fees, terms of sales, and service agreements to over 30 customers daily.