Kaelee Madden
Conroe
Summary
Proven track record of exceptional customer service and cash handling, demonstrated at Jimmy's Egg where I excelled in multitasking and guest engagement. Leveraged strong work ethic and memory retention to enhance dining experiences, achieving notable efficiency in high-volume settings. Skilled in fostering team collaboration and maintaining rigorous cleanliness standards.
Overview
2
2
years of professional experience
Work History
Server
Jimmy's Egg
11.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Villa Italian Kitchen
05.2018 - 07.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate
Crazy 8
09.2017 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
U.S. Grant Highschool
Oklahoma City, OKSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Professional appearance
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Order accuracy
- Supply restocking
- Table bussing
Timeline
Server
Jimmy's Egg
11.2019 - 01.2020
Team Member
Villa Italian Kitchen
05.2018 - 07.2018
Sales Associate
Crazy 8
09.2017 - 11.2017
U.S. Grant Highschool
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