Kaelie Galvan
Sinton,TX
Summary
Proven customer service professional with experience at H-E-B Grocery, excelling in customer satisfaction and cash handling. Demonstrated ability to maintain composure under pressure, ensuring a welcoming environment and efficiently resolving concerns. Skilled in fostering positive customer experiences, significantly contributing to loyalty and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
H-E-B Grocery
06.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Fine Arts
University of Texas At Austin
Austin, TX12.2025
High School Diploma -
Sinton High School
Sinton, TX06.2022
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
Timeline
Customer Service Cashier
H-E-B Grocery
06.2020 - Current
Fine Arts
University of Texas At Austin
High School Diploma -
Sinton High School
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