Kaelin Wilson
Los Angeles,CA
Summary
Kind-hearted professional with unprecedented skills in diagnostics and medical charting . Quick problem-solver with in-depth knowledge of medical terminology and HIPAA regulations. Compassionate and strong in family and patient relations, with a strong business acumen for the organization's benefits.
Overview
14
14
years of professional experience
Work History
Medical Records Supervisor
Hospice Of Nation
Santa Monica, CA
01.2022 - Current
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
Member Service Specialist
AAA Auto Club Group
Los Angeles, CA
03.2021 - 05.2022
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Completed training and worked effectively under high-pressure client services environments.
Behavioral Specialist
Maxim Healthcare
Los Angeles, CA
10.2019 - 04.2022
- Provided individualized care and treatment consistent with age and developmental needs of each patient.
- Delivered crisis intervention and assisted families in understanding complexities of mental illness.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Administrative Assistant
UCLA Health
Santa Monica , CA
09.2018 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled meetings and managed calendar.
- Coached new employees on administrative procedures, company policies and performance standards.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Patient Transporter
Long Beach Memorial Hospital
Los Angeles, CA
09.2018 - 03.2020
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
Medical Assistant
Olympia Medical Center
Los Angeles , CA
06.2015 - 07.2018
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
HR Assistant
Centinela Medical Center
Inglewood, CA
06.2015 - 11.2017
- Supported coordination of benefits open enrollment activities and process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
Education
Nursing -
Mount Saint Mary's University
Los Angeles, CA06.2023
Skills
- Customer Service
- Patient Care
- HIPAA Compliance
- Behavioral Management Planning
- Motivating Team Player
- Supervision
- Charting/Documentation
- Geriatric Care
Timeline
Medical Records Supervisor
Hospice Of Nation
01.2022 - Current
Member Service Specialist
AAA Auto Club Group
03.2021 - 05.2022
Behavioral Specialist
Maxim Healthcare
10.2019 - 04.2022
Administrative Assistant
UCLA Health
09.2018 - 10.2020
Patient Transporter
Long Beach Memorial Hospital
09.2018 - 03.2020
HR Assistant
Centinela Medical Center
06.2015 - 11.2017
Medical Assistant
Olympia Medical Center
06.2015 - 07.2018
Nursing -
Mount Saint Mary's University