Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Records Supervisor
Capital Oaks Nursing & Rehabilitation Center LLC
12.2022 - 11.2024
Maintained relationships with medical providers, suppliers and reporters
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
Communicated with patients, ensuring that medical information was kept private
Ensured compliance with federal and state regulations by staying current on industry standards and updating organizational policies accordingly
Effectively managed release of information requests, safeguarding patient privacy while adhering to legal requirements for disclosure purposes
Utilized electronic medical record systems to store, retrieve and process patient data.
Led operational teams to optimize workflow efficiency and enhance productivity standards.
Directed medical records department, ensuring compliance with regulatory standards and best practices.
Collaborated with clinical teams to streamline documentation procedures, reducing errors and processing time.
Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
Medical Records Supervisor
Maison Deville Nursing Home of Harvey
02.2015 - 09.2022
Ensured compliance with HIPAA regulations through diligent management of confidential patient data
Implemented electronic health record systems, improving the accessibility and organization of medical documentation
Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy
Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly
Supported medical staff by providing organized and accurate medical records
Analyzed complex medical records to identify discrepancies in accuracy and completeness
Maintained patient records in compliance with security regulations.
Medical Records Supervisor
St. Jude’s Nursing & Rehab
09.2022 - 01.2023
Improved patient care by ensuring timely access to accurate and complete medical records for healthcare professionals.
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA regulations and institutional policies.
Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
Tracked and monitored requests for medical records release.
Sorted and distributed incoming and outgoing medical records.
Scanned and uploaded medical records into electronic medical records system.
Input data into computer programs and filing systems.
Education
High school diploma -
Penn Froster High School
Pensacola, FL
06.2016
Certification - Electrical Medical Records
Penn Froster Collage
Pensacola, FL
06.2016
Skills
HIPAA
Epic
ICD-10
EMR systems
Records management
Supervising experience
Customer service
Team management
ICD-9/ ICD- 10
HIPAA Regulations Proficiency
Time Management Capabilities
Team Leadership Abilities
Records Analysis
Certification
Certified Electronic Health Records Specialist, 01/01/18, 06/01/18
Certified Nursing Assistant at Westside Oaks Rehabilitation and Nursing CenterCertified Nursing Assistant at Westside Oaks Rehabilitation and Nursing Center