Kaelyn Byrd
Winston Salem,NC
Summary
Experienced hospitality professional skilled in serving, hosting, and coordinating front-of-house operations. Known for strong multitasking, excellent customer service, and maintaining fine-dining standards. Seeking a role with growth and expanded responsibility.
Overview
5
5
years of professional experience
Work History
Server
Di Lisio's Italian Restaurant
Winston-Salem, NC
08.2023 - Current
- Support daily front-of-house operations by handling hosting, serving, to-go orders, and occasional food preparation.
- Take initiative in organizing workflow, training newer servers, and ensuring smooth communication between FOH and kitchen staff.
- Maintain fine-dining standards in service quality, cleanliness, ambiance, and guest satisfaction.
- Assist with décor, menu presentations, and special event setups to create an elevated dining experience.
Server
Buffalo Wild Wings
Winston-Salem, NC
01.2023 - 06.2023
•Provided quality customer service and insured an exceptional dining experience.
Server
IHOP
Winston-Salem, NC
02.2021 - 11.2022
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in managing food and beverage orders, ensuring accuracy and efficiency.
- Collaborated with kitchen staff to maintain timely food delivery during peak hours.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
Education
High School Diploma -
Simon G. Atkins Academic & Technology High School
Winston-Salem, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- High volume dining
- Team collaboration
- Quality control
- Guest relations management
- Food delivery
- Multitasking and organization
- Shift management
- Buffet setup and takedown
- Customer feedback management
- Team member support
- POS operation
- Server training
Timeline
Server
Di Lisio's Italian Restaurant
08.2023 - Current
Server
Buffalo Wild Wings
01.2023 - 06.2023
Server
IHOP
02.2021 - 11.2022
High School Diploma -
Simon G. Atkins Academic & Technology High School