Kaelyn Ramos
Mesa,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Good in customer service best practices and related options. Also, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Remote Closer
Elite Closers (training)
01.2023 - Current
- (Training)
- Learning the skills to closing.
- Built constructive relationships with customers to understand and capitalize on personalized preferences.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Analyzed market trends and competitive intelligence to identify new sales opportunities.
- Learning the skill of sales.
Recreation Aide
Jefferson Recreation Center
02.2022 - 03.2023
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Inspected and cleaned sport equipment and supplies to maintain operational standards.
- Maintained all recreational equipment.
- Monitored participation in recreational activities to provide assistance to participants.
- Discussed safety and maintenance concerns with supervisor for remediation.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
Crew Member
Cuties Lemonade
10.2021 - 05.2022
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Worked front counter and other areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared products following restaurant, health, and safety standards and procedures.
Receptionist
HFskin Beauty Bar LLC
01.2020 - 07.2020
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Arts - Psychology
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2023
Skills
- Microsoft Office
- Appoint Scheduling
- Cash Register Operations
- Billing and Payment Processing
- Data Collection
- Sales
- Strong Communication and Interpersonal Skills
- Fast learner
Accomplishments
- Early high school graduate
Timeline
Remote Closer
Elite Closers (training)
01.2023 - Current
Recreation Aide
Jefferson Recreation Center
02.2022 - 03.2023
Crew Member
Cuties Lemonade
10.2021 - 05.2022
Receptionist
HFskin Beauty Bar LLC
01.2020 - 07.2020
Associate of Arts - Psychology
Maricopa Community Colleges - Mesa Community College
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