Kaelynne Sampson-Hopf
Farmington,NY
Summary
Motivated and compassionate professional with hands‑on training from BOCES/Finger Lakes Technical & Career Center. Brings a strong foundation in patient care, sanitation, safety procedures, and reliable support skills developed through roles in customer service, animal care, and residential services. Known for a strong work ethic, excellent time management, and the ability to stay calm, organized, and attentive in fast‑paced environments. Dedicated to providing respectful, high‑quality care and ready to contribute positively to a healthcare team.
Overview
1
1
Language
3
3
years of professional experience
Work History
House Cleaner
Fresh family cleaning
10.2025 - Current
- Demonstrated strong time‑management, completing tasks within expected timeframes.
- Provided friendly, respectful customer service while working independently in residential environments.
- Followed client instructions, schedules, and privacy expectations with professionalism.
- Consistently praised by clients for thoroughness and reliability.
- Ensured high standards of cleanliness with attention to detail and consistency.
Kennel Technician
Finger Lakes Pet Resort
09.2025 - 10.2025
- Fed, watered, and monitored dogs and cats according to individualized dietary and care plans.
- Cleaned kennels, runs, and play areas by sweeping, mopping, disinfecting, and removing waste to maintain sanitary conditions.
- Observed animals for signs of illness, stress, or injury and promptly reported concerns to supervisors or veterinary staff.
- Followed strict safety and sanitation protocols, including proper chemical use and infection‑control procedures.
- Ensured a calm, positive environment by using gentle handling and stress‑reducing techniques with anxious or reactive animals.
Ice Cream Server
Scoopy Lous
04.2023 - 09.2025
- Provided excellent customer service, greeting guests, answering questions, and helping them choose flavors and products.
- Handled cash, card payments, and POS systems with accuracy and attention to detail.
- Worked collaboratively with team members to keep wait times low and customer satisfaction high.
- Followed food safety and hygiene guidelines, including proper glove use, temperature checks, and sanitation procedures.
Sales Associate, Tilly's
Tilly's Retail Clothing Store
12.2023 - 08.2025
- Operated POS systems, processed cash/card payments, returns, and exchanges with accuracy.
- Providing exceptional customer service to build customer loyalty.
- Maintained store cleanliness, organized merchandise, and restocked shelves and displays.
- Met or exceeded daily and weekly sales goals through product knowledge and customer engagement.
- Collaborated with team members to maintain smooth store operations during busy periods.
Education
12th grade -
Victor Senior High School
Victor, NY06-2024
EMS
Finger Lakes Technical And Career Center
Stanley, NY06-2024
Skills
- Customer service
- Respect for client privacy
- Cash handling
- Communication and professionalism
- Organizational skills
- Attention to detail
- Serving Experience
- First aid/CPR
- Dog handling and safety
- Teamwork
- Reliability and punctuality
- Time management
- Multitasking in fast‑paced environments
- Ability to work independently
- Physical stamina
Languages
English
Timeline
House Cleaner
Fresh family cleaning
10.2025 - Current
Kennel Technician
Finger Lakes Pet Resort
09.2025 - 10.2025
Sales Associate, Tilly's
Tilly's Retail Clothing Store
12.2023 - 08.2025
Ice Cream Server
Scoopy Lous
04.2023 - 09.2025
12th grade -
Victor Senior High School
EMS
Finger Lakes Technical And Career Center
Personal Information
EMS Training completed June 2024