KAEY'LA CAMPBELL-AMAH
Jurupa Valley,CA
Summary
Highly motivated and dependable Medical Assistant and Customer Service Expert with a proven track record of delivering superior performance at individual, team, and organizational levels. I possess a strong ability to multitask and prioritize workloads effectively, requiring minimal supervision. As a detail-oriented professional, I bring a comprehensive medical background and exceptional customer service skills to thrive in a deadline-driven environment
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Carbon Health
11.2024 - Current
- Performed patient care by taking vitals, patient history and triaging
- Assisted with procedures such as incision and drainage, lacerations and wound care
- Administered medications via intradermal, intramuscular and subcutaneous routes
- Performed phlebotomy, ear lavage, EKGs, and nebulizer treatments
- Conducted lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing
- Managed the front desk and perform receptionist duties as needed
- Performed DOT and Non- DOT Urine Drug Screens and Breath Alcohol Tests
Certified Medical Assistant
Oscar Medical Group
11.2021 - 10.2024
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointment & registered patients.
- Assisted patients with finding in network providers per recommendation.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Certified Medical Assistant
Aspen Medical Group
10.2019 - 11.2021
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Called and faxed pharmacies to submit prescriptions and refills
- Scheduled appointment & registered patients
- Assisted patients with finding in network providers per recommendation
- Oriented and trained new staff on proper procedures and policies
- Answer telephone calls to offer office information, answer questions and direct calls to staff
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to exam rooms, fielded questions and prepared for physical examinations
- Educated patients by providing medication and diet information and clarifying physician's orders, answering questions thoroughly
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Collected and documented medical information such as blood pressure and weight
Cashier/Counter Help
Panda Express
10.2015 - 11.2019
- Helped customers complete purchase, locate items and join reward to promote loyalty satisfaction and sales members
- Restock, arranged and organized merchandise in front lanes to drive product sales
- Mentored new team members on POS system operation, customer service strategies and sale goals
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Phlebotomist Intern
St. John Medical clinic
10.2018 - 10.2018
- Collected blood samples using vacutainer tubes, tourniquets, Syringes, butterfly needles and straight needles
- Spoke with patients to gather information for lab records, reduce fear or anxiety and optimize cooperation
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Obtained blood specimens by performing venipunctures and finger sticks 30 times per day
Education
Certificate of Completion - Medical Assisting
San Joaquin Valley College
Ontario, CA10.2019
Certificate of Completion - Phlebotomy
Institute
Ontario, CA10.2018
Skills
- EMR / EHR
- Monitoring patient progress
- Phlebotomy
- Point of care testing
- OB/GYN procedures
- CPR
- Fast Learner
- Excellent Memorization Skills
- DOT and Non-DOT Drug screens
- Breath Alcohol Test
- Administering Immunizations
Certification
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- Certified Phlebotomy Technician (CPT)
- Basic Life Support (BLS) - American Heart Association/ First Aid Certification
- Department of Transportation (DOT) Urine collector
- Breath Alcohol Technician (BAT)
Timeline
Certified Medical Assistant
Carbon Health
11.2024 - Current
Certified Medical Assistant
Oscar Medical Group
11.2021 - 10.2024
Certified Medical Assistant
Aspen Medical Group
10.2019 - 11.2021
Phlebotomist Intern
St. John Medical clinic
10.2018 - 10.2018
Cashier/Counter Help
Panda Express
10.2015 - 11.2019
Certificate of Completion - Phlebotomy
Institute
Certificate of Completion - Medical Assisting
San Joaquin Valley College
Similar Profiles
Wendy MendozaWendy Mendoza
REGIONAL DIRECTOR OF CLINIC OPERATIONS at Carbon HealthREGIONAL DIRECTOR OF CLINIC OPERATIONS at Carbon Health
Chris ZwingeChris Zwinge
Medical Assistant at Carbon HealthMedical Assistant at Carbon Health
Heather ClineHeather Cline
Regional Practice Manager | Colorado at Carbon HealthRegional Practice Manager | Colorado at Carbon Health
Angie GonzalezAngie Gonzalez
Child Caretaker at Inland Respite, Inc.Child Caretaker at Inland Respite, Inc.
EDGAR BELTRANEDGAR BELTRAN
Social Services Practitioner at County of RiversideSocial Services Practitioner at County of Riverside