Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaeyra Paula

Cliffside Park,NJ

Summary

High School student ready to venture out into the real world and get as much experience as possible in retail & customer service to further excel in life when it comes to taking care of self & others. Starting with volunteer work, helping with needs & comfort to even starting my own business one day. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Concierge

Planned Companies
07.2024 - Current
    • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
    • Offered friendly and efficient service to customers, handled challenging situations with ease.
    • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
    • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Cashier

Cava
09.2023 - 05.2024
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.

Call Center

Radiology Center
04.2020 - 01.2022
  • Working under Yoab Germosen in the Call Center at the 4448 Broadway Branch
  • Picked up phone calls, placed appointments for patients with excellent customer service and care.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Managed fast-paced call center work to assist high volume of daily customers using multiple internal databases and systems.
  • Implemented methods and procedures to increase call center traffic, improve productivity and further develop customer base.

Cashier

La Cocina De Alicia
02.2019 - 03.2020
  • Family owned business
  • Handled stocks, cash registers, and even assisted baking.

Babysitter

Families
02.2018 - 04.2021
  • Helped families with their kids
  • Feeding, putting children to sleep, showering them and changing diapers.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated positively with children and guardians.
  • Provided developmentally appropriate activities for children.

Education

Senior -

Cliffside Park High School
06.2025

Skills

    • Communication skills
    • Leadership Experience
    • People Skills
    • Problem Solving Abilities
    • Emotional Intelligence
      • Teamwork Skills
      • Creativity
      • Strong Work Ethic
      • Hospitality

Certification

  • Certified Lash Technician, Home based - April 2023

Timeline

Concierge

Planned Companies
07.2024 - Current

Cashier

Cava
09.2023 - 05.2024

Call Center

Radiology Center
04.2020 - 01.2022

Cashier

La Cocina De Alicia
02.2019 - 03.2020

Babysitter

Families
02.2018 - 04.2021

Senior -

Cliffside Park High School

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Kaeyra Paula