Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kagen Richey

Silver City,NM

Summary

Dedicated automotive technician with hands-on experience at Hatch Toyota, excelling in diagnostic equipment operation and preventative maintenance planning. Proven problem-solver with a continuous learning mindset, consistently enhancing service quality and customer satisfaction. Skilled in oil changes and tire rotations, ensuring adherence to safety protocols and quality assurance standards.

Overview

10
10
years of professional experience

Work History

Apprentice Mopar Technician Level 2

Hatch Toyota
02.2024 - Current
  • Assisted technicians in vehicle maintenance and repair tasks, ensuring adherence to safety protocols.
  • Collaborated with team members to diagnose and troubleshoot automotive issues effectively.
  • Utilized diagnostic tools and software to support vehicle evaluations and repairs.
  • Maintained cleanliness and organization of work areas, enhancing operational efficiency.
  • Observed experienced technicians to learn industry best practices and improve skills.
  • Supported inventory management by tracking parts and supplies for timely availability.
  • Engaged with customers to communicate service updates and address inquiries professionally.
  • Participated in training sessions to enhance knowledge of automotive systems and technologies.

Lube Service Technician

Hatch Toyota
09.2024 - Current
  • Conducted routine oil change services, ensuring adherence to safety protocols and service standards.
  • Diagnosed vehicle issues, providing accurate assessments for necessary maintenance and repairs.
  • Operated specialized tools including hydraulic lifts and oil dispensing equipment efficiently.
  • Maintained cleanliness and organization of work area, promoting a safe environment for team members.
  • Monitored inventory levels of lubricants and supplies, coordinating timely reorders as needed.
  • Continually expanded knowledge of automotive systems through ongoing training seminars, workshops, and certifications.
  • Demonstrated expertise in various makes and models, adapting quickly to new technologies in the automotive industry.
  • Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.

Cafe Worker

Grinder Mill
02.2017 - 08.2024
  • Provided exceptional customer service by efficiently handling orders and addressing inquiries.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
  • Adapted quickly to changing menu items and seasonal offerings, improving customer satisfaction.
  • Trained new staff on café procedures and best practices for customer interaction.
  • Resolved customer complaints effectively, contributing to a positive dining experience for patrons.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Pin Setter

Silver Bowling Center
09.2016 - 02.2017
  • Operated automatic pinsetter machinery, ensuring seamless lane functionality.
  • Conducted routine maintenance checks to uphold equipment performance and safety standards.
  • Collaborated with team members to troubleshoot technical issues efficiently.
  • Monitored lane conditions, promptly addressing disruptions to maintain customer satisfaction.
  • Provided exceptional customer service by assisting bowlers with equipment inquiries and concerns.
  • Performed routine cleaning tasks to maintain cleanliness standards throughout the facility.

Ranch Hand

T Lazy B Ranch
05.2015 - 07.2015
  • Operated a variety of farm equipment and machinery to ensure efficient ranch operations.
  • Assisted in the management of livestock, including feeding, and maintaining pens.
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Herded livestock using horses or ranch ATVs.

Education

General Studies

Silver High School
Silver City, NM
05-2019

Skills

  • Continuous learning mindset
  • Preventative maintenance planning
  • Fluid replacement proficiency
  • Air filter replacement
  • Tire rotation
  • Suspension system Know-how
  • Quality assurance standards
  • Diagnostic equipment operation
  • Drive belt inspection
  • Automotive tools usage
  • Oil change mastery
  • Work order processing
  • Safety protocol adherence
  • Coolant system maintenance
  • Tire changing and rotation
  • Problem-solving
  • Attention to detail

Timeline

Lube Service Technician

Hatch Toyota
09.2024 - Current

Apprentice Mopar Technician Level 2

Hatch Toyota
02.2024 - Current

Cafe Worker

Grinder Mill
02.2017 - 08.2024

Pin Setter

Silver Bowling Center
09.2016 - 02.2017

Ranch Hand

T Lazy B Ranch
05.2015 - 07.2015

General Studies

Silver High School

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