Kahlan Hernandez
St. Cloud
Summary
Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cash Coordinator – Food & Beverage
Universal Orlando Resort
Orlando
12.2024 - Current
- Lead daily cash reconciliation and financial reporting in a high-volume theme park operation
- Ensured accuracy of tills and deposits while maintaining compliance with financial standards
- Partnered with leadership on inventory counts to uphold operational accountability
- Investigated and resolved register discrepancies, guiding team members on proper procedures
- Balance financial oversight with a strong focus on guest experience and service excellence
Quick Service Team Member
Universal Orlando Resort
Orlando
07.2024 - 12.2024
- Provided exceptional guest service in fast-paced, high-traffic environment, enhancing customer satisfaction
- Executed accurate transactions swiftly, ensuring financial integrity and customer trust
- Worked with cross-functional teams to align efforts with operational goals, contributing to overall team success
Attractions Cast Member
Walt Disney World Company
Orlando
06.2021 - 05.2023
- Ensured guest safety and strict adherence to ride operating procedures in a high-volume attraction
- Delivered clear safety instructions and maintained operational efficiency during peak attendance
- Managed crowd flow and addressed guest concerns to enhance overall guest experience
- Collaborated with leadership and team to reduce downtime and ensure high show quality
- Engaged guests through interactive experiences and storytelling to create memorable visits.
- Trained new cast members on operational procedures and guest interactions.
Education
Bachelor of Science - Leadership, Communication
University of Central Florida
Orlando, FL12-2027
Associate of Arts - General Studies
Valencia College
Orlando, FL07-2025
Skills
- Point of sale systems
- Cash Handling
- Financial Reconciliation
- Inventory management
- Microsoft Office proficiency
- Best practices
- Training expertise
- Adaptability and flexibility
- Team collaboration
Leadership Experience
Service-Learning Volunteer, Community Food Support Initiative, 2026, Supported families experiencing food insecurity through organized resource distribution efforts, Applied leadership and communication principles to real-world community engagement initiatives
Certification
Trainer
Timeline
Cash Coordinator – Food & Beverage
Universal Orlando Resort
12.2024 - Current
Quick Service Team Member
Universal Orlando Resort
07.2024 - 12.2024
Attractions Cast Member
Walt Disney World Company
06.2021 - 05.2023
Bachelor of Science - Leadership, Communication
University of Central Florida
Associate of Arts - General Studies
Valencia College