Kahlan Jones
Waco,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Cashier Manager
cefco
Waco, Texas
11.2023 - 02.2024
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
Cashier Trainer
Canes Chicken Fingers
Waco, TX
09.2021 - 05.2022
- Instructed cashiers on proper procedures for handling money and credit card transactions.
- Demonstrated how to use the point-of-sale system efficiently and accurately.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Provided feedback to cashiers on their performance, both verbally and through written evaluations.
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
Skills
- Attention to Detail
- Time Management
- Documentation And Reporting
- Point of sale systems
- Store Opening and Closing
- Customer Service
- Quality Assurance
- Safety Procedures
- Store opening and closing procedures
- Customer Complaint Resolution
- Workplace Safety
Languages
English
Professional
German
Limited
Timeline
Cashier Manager
cefco
11.2023 - 02.2024
Cashier Trainer
Canes Chicken Fingers
09.2021 - 05.2022
Similar Profiles
Leah OlveraLeah Olvera
CSR at CefcoCSR at Cefco
Ke'Anna BrandonKe'Anna Brandon
Customer Service Representative at CefcoCustomer Service Representative at Cefco
Teresa AlexanderTeresa Alexander
Assistant Store Manager at CEFCOAssistant Store Manager at CEFCO
Pamela LuebbePamela Luebbe
Deli Shift Lead at CefcoDeli Shift Lead at Cefco
Ernesto LopezErnesto Lopez
Office Assistant at R & A Associates, IncOffice Assistant at R & A Associates, Inc