Summary
Overview
Work History
Education
Skills
Timeline
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Kahliah Crocker

Queens,New York

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Sales Associate

CVS Pharmacy
Manhattan, NY
10.2023 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Understood and followed oral and written directions.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Completed day-to-day duties accurately and efficiently.
  • Prepared merchandise for purchase or rental.
  • Worked with fellow sales team members to achieve group targets.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Cashier Team Lead

McDonald's
Queens, NY
10.2021 - 09.2023
  • Greeted customers promptly and responded to questions.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Trained new cashiers on proper use of registers and store policies.
  • Processed customer payments quickly and returned exact change and receipts.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Associate

5 Star Grocery Store
Queens, NY
07.2019 - 08.2019
  • Increased purchase amounts by cross-selling with similar products.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Greeted customers to determine wants or needs.

Education

GED -

Pathways To Graduation
Manhattan, NY
02-2022

Some College (No Degree) - Criminal Justice

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Contract Preparation
  • Inventory Control
  • Upselling
  • Payment Processing
  • Time Management
  • Client Service
  • Policy and Procedure Adherence
  • Energetic Self-Starter
  • Multi-Tasking Strength
  • Reliable and Punctual

Timeline

Sales Associate

CVS Pharmacy
10.2023 - Current

Cashier Team Lead

McDonald's
10.2021 - 09.2023

Sales Associate

5 Star Grocery Store
07.2019 - 08.2019

GED -

Pathways To Graduation

Some College (No Degree) - Criminal Justice

Kingsborough Community College of The City University of New York

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Kahliah Crocker