Kahliah Simpson

• Documented findings and prepared detailed reports.
• Carefully documented statements, observations, and evidentiary materials.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
• Experienced in working remotely with 50% schedule.
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• Verified technical specifications and information details before processing paperwork.
• Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
• Proven ability to learn quickly, adapt to new situations and worked effectively in fast-paced environments.
• Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
• Successfully processed defendant data to include bonds, court rulings, and warrants to maintain 98% accuracy.

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Succeeded in Coordinating and leading training sessions in quality, safety and sanitation guidelines for 20+ employees in preparation for new store openings.
• Utilized customer service software to manage interactions, update customer personal information and track customer satisfaction.

· Dean's List [Spring & Summer 2023 ]

· Honor Roll [Fall 2022]

· 4.0 GPA

· Awarded Nomination into The National society of Leadership and Success.

• Dean's List [Spring/ Fall 2019 & Fall 2020]
• 3.6 GPA
• cum laude graduate
• Awarded Osteopathic certificate through completion of forensic anthropology courses and internship.