Kah Wen Khor
FPO,AP
Summary
Results-driven professional with a strong background in Marine Corps Community Services, focused on enhancing operational efficiency. Majoring in finance and accounting, with additional knowledge in investing, financial reporting, and Microsoft Office. Fluent in five languages, with a commitment to integrity and attention to detail. Experienced in increasing client engagement through social media and event management. Skilled in maintaining accurate financial records, managing transactions, and ensuring compliance. With hands-on accounting experience, proficient in data entry, spreadsheet management, and using accounting software to support financial functions. Eager to apply analytical thinking and organizational skills in an accounting environment, with a proven ability to learn quickly and contribute to efficient financial operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Marine Corps Community Services
01.2022 - Current
- Organize events and certification courses.
- Disseminate events and certification courses on social media. And answering customers' questions on social media.
- Answer multi-line phone system, routing calls, delivering messages to staff.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Develop policies after discussing with the manager to enhance work efficiency.
- Remind all the staffs to renew their certifications and licenses.
- Deliver excellent customer service through prompt. responses to client inquiries, addressing concerns effectively, and maintaining the reputation of the organization.
- Optimize calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Ensure accurate record-keeping with diligent data entry and database management.
- submit weekly event report, monthly event financial report, and end of year command chronology report.
- Submit event information to the marketing department.
- Support departmental supply procurement and maintain communication with multiple vendors. Provide assistance with purchasing needs for other departments when required.
- Monitor and update contract labor timesheets, ensuring that labor hours remain within the specified limits and requirements.
- Facilitate collaboration within team by organizing regular meetings and tracking project progress.
- Manage inventory of office and training supplies, and assist in placing orders for the other eight Aquatics facilities.
- Distribute uniforms to new and current employees, while maintaining accurate records of uniform inventory.
- Supervise all purchase request documentation, ensuring accurate expenditure tracking and compliance with government procurement policies.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Attend events to promote programs and job opportunities.
- Clean and maintain government vehicles.
- Register employees and customers for certification courses on the American Red Cross website.
- Assist staff (instructors) in creating certification courses and submit service tickets to resolve any class-related issues..
Swim Coach and Lifeguard
U.S. Army MWR
11.2017 - 06.2021
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Assisted in organizing successful swim meets, managing logistics, and coordinating volunteers.
- Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.
- Improved overall team performance by emphasizing mental preparedness techniques such as goal setting, visualization, and relaxation strategies.
- Prepared equipment before each class class and stored items promptly after classes.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Offered constructive feedback to clients to help reach goals.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
Inventory Control Cleark
Navy Exchange
09.2017 - 11.2019
- Managed cycle counting program to maintain up-to-date inventory records and identify discrepancies early on.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Collaborated with team members to implement new procedures, boosting overall productivity.
- Completed physical inventory counts everyday.
- Maintained inventory count, tracked usage, and documented variances.
- Maintained safety standards within the warehouse environment, promoting a secure workspace for all employees.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Rejected damaged items, recorded shortages, and dispose damaged/expired items.
- Ensure the correct items and quantities are selected before shipping to the stores.
Accountant
Helix Pte Ltd
02.2014 - 11.2014
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Used advanced software to prepare documents, reports, and presentations.
- Supported strategic decision-making by providing accurate and timely financial reports to manager.
- Submitted employer income tax and workers' levy.
- Implemented new accounting software, leading to more efficient financial data management and reporting.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Maintained records by imaging invoices, debits, and credits.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Reduced outstanding receivables by diligently following up on overdue invoices.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
- Reconciled bank statements monthly, identifying and resolving discrepancies promptly.
- Maintained up-to-date records of accounts payable and receivable, ensuring all financial transactions were accurately recorded.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management and email correspondence.
- Processed monthly payroll for staff, ensuring timely and accurate salary distribution.
- Purchased and maintained office supplies.
Administrator
Tay Lian Hoe Tradign Company
05.2012 - 11.2013
- Streamlined invoice processing, reducing average payment turnaround time.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Developed and maintained strong working relationships with suppliers.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
Beauty Theraist and Consultant
Giman Modern Beauty
03.2009 - 04.2012
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Increased salon revenue by upselling additional services and retail products to clients.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Educated clients on care processes and advised on further care and products.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Processed payments, entering sales in register for prompt customer service.
- Consistently achieved monthly sales target of SGD $20,000.
- Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.
- Answered phone calls and emails to schedule client appointments.
- Analyzed customer spending habits and effectively persuaded customers to make purchases.
Education
Master of Science - Accounting
University of Maryland Global Campus
United States Of America01-2028
Bachelor of Science - Double Major: Accounting And Finance
University of Maryland Global Campus
United States Of America01-2026
Associate of Arts - Accounting And Finance
University of Maryland Global Campus
United States Of America04-2024
GED -
Camp Foster Education Center
Okinawa, Japan07-2014
Skills
- Customer service
- Swimming rules and regulations
- Accounting and bookkeeping
- Recordkeeping and file management
- Team leadership & development
- Shipping and receiving
- Data entry
- Warehouse operations
- Lifeguard certification
- Water Safety Instructor certification
- Aquatic Facility Operator certification
- Accounts payable and receivable
- Client relationships
- Computer skills
- Microsoft office: Outlook, Words, Excel, Powerpoint
- Bank reconciliation
- Integrity and honesty
- Office administration
- Leadership qualities
- Administrative support
- Adult and Pediatric First Aid/CPR/AED and Bloodborne Pathogens
- Financial statements
- Scuba diving and Free diving
- Time management
- Inventory audits
- Payroll processing
- Cash flow analysis
- Team collaboration
- Swimming instruction
- CPR and AED training
- General ledger entries
- Project implementation
- Tax preparation
- General ledger management
- Budget management
- Physically fit
- General ledger accounting
- Financial analysis
- Operations management
- Forecasting and reporting
- Supplies ordering
- Patron support
- Continuing education commitment
- Business planning
- Cash flow management
- Policy management
- Database entry
- Special events and certification courses planning
- Inventory reconciliation
- Cost accounting
- Forklift operation
- Data analytics
- Verbal and written communication
- Program oversight
- Quickbooks, MYOB, ACCPAC
- Variance analysis
- IFRS accounting
- GAAP accounting
- Risk management
- Expense monitoring
- Cost analysis
- Data collection
- Prioritization
- Decision-making
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Critical thinking and strict at work
- Organization and time management
Certification
- LCCI Group Diploma in Accounting
- LCCI Book Keeping level 2
- LCCI Book Keeping level 1
- Adult and Pediatric First Aid/CPR/AED and Bloodborne Pathogen
- Cat and Dog First Aid
- Lifeguard Certificate
- Water Safety Instructor
- Aquatic Facility Operator (AFO)
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Malay
Native or Bilingual
Interests
Freediving, Scuba diving, weight lifting, swimming, and surfing
Timeline
Administrative Assistant
Marine Corps Community Services
01.2022 - Current
Swim Coach and Lifeguard
U.S. Army MWR
11.2017 - 06.2021
Inventory Control Cleark
Navy Exchange
09.2017 - 11.2019
Accountant
Helix Pte Ltd
02.2014 - 11.2014
Administrator
Tay Lian Hoe Tradign Company
05.2012 - 11.2013
Beauty Theraist and Consultant
Giman Modern Beauty
03.2009 - 04.2012
Master of Science - Accounting
University of Maryland Global Campus
Bachelor of Science - Double Major: Accounting And Finance
University of Maryland Global Campus
Associate of Arts - Accounting And Finance
University of Maryland Global Campus
GED -
Camp Foster Education Center
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