Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kai Cheatham

Hampton,VA

Summary

Well-qualified Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Overview

13
13
years of professional experience

Work History

Router/Transportation Dispatcher

CONNECT
Sterling, VA
05.2022 - Current
  • Planned, organized, and managed route for drivers in Baltimore, Virginia, Washington, DC, Kansas City, North Carolina and California.
  • Tracked and updated flights based on information from airline websites and live aviation data platforms.
  • Closely monitored dispatch grid to triage and prioritize over 500 daily calls.
  • Created driver routes and optimized plans for flight statuses, traffic, road conditions, and other factors.

Crime Scene Remediation Supervisor

Aftermath Services
Cumming, GA
06.2018 - 04.2022
  • Responded to trauma scenes to speak with family members/property owners, assess the scene(s), plan and execute steps to remediate the area(s).
  • Conducted interviews, training and performance reviews with field technicians.
  • Conducted monthly inventories of all supplies stored in warehouse and Sprinter vans.
  • Maintained close and positive relationships with all law enforcement agencies and updated officials of any new information during remediation process.

Military Police Officer/Dispatcher

United States Navy, USN
Atsugi, Japan
09.2010 - 03.2018
  • Maintained Desk Journal and Dispatch Communications Log, tracking all events of patrolmen and scheduled security checks.
  • Maintained 100% accountability of patrolmen, assigned equipment, vehicles, weapons and ammunition at all times.
  • Dispatched patrol units to calls including traffic accidents, funds transports, assaults and unauthorized entries.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.

Education

High School Diploma -

Riverbend High School
Fredericksburg, VA
06.2010

Skills

  • Workload Balancing
  • Logistics Functions
  • Database Maintenance
  • Operational Planning

Timeline

Router/Transportation Dispatcher

CONNECT
05.2022 - Current

Crime Scene Remediation Supervisor

Aftermath Services
06.2018 - 04.2022

Military Police Officer/Dispatcher

United States Navy, USN
09.2010 - 03.2018

High School Diploma -

Riverbend High School

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Kai Cheatham