Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
Work History
Lead Host
Merrimans Kapalua
02.2022 - 08.2025
Directed front-of-house operations at one of Maui’s premier fine dining restaurants, overseeing guest flow and coordinating a team of hosts to ensure a seamless dining experience.
Managed OpenTable reservations system, optimizing seating arrangements and waitlists to maximize table turnover and guest satisfaction.
Successfully handled 400+ nightly covers in a high-volume, fast-paced environment while maintaining exceptional service standards.
Trained and mentored new hosting staff, promoting efficiency, professionalism, and consistency in guest interactions.
Collaborated closely with management and service staff to execute VIP dining, special occasions, and large party accommodations.
Sales Associate/Executive
Kai Aloha
01.2021 - 01.2022
Sales associate for Kai Aloha, a clothing company that is based on sustainability and love for the ocean.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Maui Preparatory Academy
Lahaina, HI
05-2025
Bachelor of Arts - Public Relations
Boston University
Boston, MA
05-2029
Skills
Guest relations
Customer Service
Hospitality
Public Speaking
Media Relations
Brand representation
LEADERSHIP ROLES
Admissions Ambassador
Maui Preparatory Academy
2021 - Present
Achievements/Tasks
Hand selected by the Admissions team, a few students are chosen to become Admissions Ambassadors. Leadership role consists of maintaining an image and representation of our school. Participates in school tours, speaking events, and overall representation of the pillars of Maui Preparatory Academy.
National Honors Society President
2024 - 2025
President of National Honors Society. Led community service projects to give back to people in need of tutoring, raised money for charity, and offered extensive tutoring and AP guidance for our students.
Student Senate Vice President
2023 - 2025
Assist the president in their duties and all other assigned tasks, filling gaps and maintaining an organized board. Serve as first in command when the President is not present.
Finance and Investment Club President
Revamped and started up the finance and investment club. Lead lectures and engagement in managing funds, investment opportunities, and engaging in investment projects for charity.
American Political Systems & Studies Club Co-Founder
Educate students on the constructs of political theory, developments, economics, diplomacy, historical context, and relevance. The club's objective is to provide an understanding of basic and complex reasoning within politics and encourage educated democratic engagement.
National Honors Society Treasurer
2023 - 2024
Managed funds and financials for the National Honors Society club.
2x Varsity Basketball Captain
Workplace/Company
2022 - 2024
Led the varsity basketball team during games, in practices, and embodied a representation of leadership and voice.
1x Varsity Track and Field Captain
2022 - 2023
Led the Track and Field team during events, practices, and embodied a representation of leadership and voice.