Kai Peterson
Rigby,ID
Summary
Dynamic professional with proven expertise in customer service and team leadership, honed as Assistant Manager at Idaho Fitness Factory. Successfully enhanced customer satisfaction through effective staff supervision and conflict resolution. Demonstrated strong money handling skills, ensuring accurate cash management and fostering long-term customer relationships. Gym experience, with working at one and working out at one. Familiar with all equipment and technology. Experience using gym systems on the computer through (Alturas). I am a 4.0 student who does everything to the best of his ability and do online college.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Idaho Fitness Factory
08.2023 - 10.2025
- Supervised day-to-day operations to meet performance, quality, and cleanliness expectations.
- Maintained a clean, safe, and organized gym environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Sold Memberships to Customers for long term commitments/memberships.
Sales Associate
Pro Image Sports
08.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Shift Lead/Front Counter Cashier
Jacks Drive in
06.2021 - 08.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Cleaner/Distributor
Labeemint
04.2020 - 06.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Education
Business Management - Business
Brigham Young University, Idaho
Rexburg07-2027
High School Diploma -
Ridgevue Highschool
Nampa, ID05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff supervision
- Task delegation
- Conflict resolution
Timeline
Assistant Manager
Idaho Fitness Factory
08.2023 - 10.2025
Sales Associate
Pro Image Sports
08.2022 - 08.2023
Shift Lead/Front Counter Cashier
Jacks Drive in
06.2021 - 08.2022
Cleaner/Distributor
Labeemint
04.2020 - 06.2021
Business Management - Business
Brigham Young University, Idaho
High School Diploma -
Ridgevue Highschool
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