KAI TURNER-VICKERS
Hutto
Summary
Dynamic Administrative Specialist with proven expertise at Meta, excelling in travel coordination and calendar management. Recognized for enhancing operational efficiency and streamlining processes. Proficient in Google Workspace and adept at fostering team collaboration, ensuring seamless communication across all levels. Committed to delivering results and supporting leadership in high-stakes environments.
Overview
13
13
years of professional experience
Work History
Administrative Specialist
Meta (Facebook)
02.2020 - 02.2025
- Facilitated the onboarding process for senior leadership.
- Facilitated support for a maximum of seven Directors concurrently.
- Managed multiple aspects of travel logistics such as booking flights, securing car rentals, and reserving hotels.
- Streamlined meeting acceptance and decline process for executives.
- Coordinated and streamlined scheduling for multiple high-priority calendars.
- Recorded detailed notes during bi-monthly meetings.
- Organized various meetings including team, cross-functional, one-on-one and ad-hoc as requested by leadership.
- Coordinated and booked facilities and conference rooms.
- Analyzed time management by auditing calendars.
- Provided frequent updates on completed tasks.
- Handled submission of expenses for supported leadership.
- Met with leadership weekly to discuss calendar and travel priorities.
- Met with the Admin pillar team weekly to discuss expectations and upcoming events.
Talent Acquisition Coordinator
AAA, The Auto Club Group
03.2018 - 06.2019
- Served as main point of contact for managers.
- Managed the screening process for potential hires.
- Handled database upkeep for both staff and job seekers.
- Conducted pre-employment testing with LOMA, AON, LIMRA and various tools.
- Facilitated preparation of interview materials for management.
- Draft purchase orders; handle vendor service invoices, relocation costs, and employee referral bills.
- Supported and resolved applicant and management inquiries through Talent Hub/Taleo.
- Organized regular feedback sessions to enhance collaboration.
- Notified new hires and candidates about their employment status.
Executive Assistant to The CEO of The AAA Bank
AAA, The Auto Club Group
04.2017 - 03.2018
- Served as executive assistant to the Bank CEO, providing comprehensive support.
- Demonstrated effective multitasking skills in high-pressure situations.
- Managed CEO's correspondence through reading, researching, and routing.
- Highlighted urgent items and deadlines, while setting up calendar reminders.
- Coordinated with internal and external stakeholders to ensure aligned communications.
- Coordinated interviews for Vice President candidates and managed travel logistics.
- Compiled data and materials for monthly financial presentations.
- Organized handouts for conferences ensuring readiness before scheduled time.
- Coordinated travel plans and developed comprehensive itineraries.
- Carried out inventory checks, assessed incoming products and issued orders for office supplies.
- Arranged team building activities and coordinated community outreach events.
Senior Administrative Assistant
Allstate Insurance
12.2012 - 04.2017
- Facilitated and expedited administrative tasks for Regional Claim Leader.
- Acted as liaison by supporting staff and management in the Claims Division.
- Handled management of formal grievances including DOIs, ASAP and Home Office concerns.
- Managed distribution of employment openings both internally and externally.
- Scheduled interviews and completed hiring records.
- Overseen implementation and execution of Business Recovery Plan.
- Created and updated spreadsheets for tracking employee birth dates, new hires, work anniversaries, transfers and promotions.
- Coordinated event spaces for workplace gatherings, including meetings and luncheons.
- Managed tracking of computer equipment inventory and gift card allocation.
- Maintained accurate records of petty cash transactions.
Processor
Allstate Insurance
07.2012 - 12.2012
- Supported Liability Determination Unit Adjusters in compiling customer information.
- Matched claimants' coverage information with external insurance providers.
- Recorded ICD codes for Medicare documentation.
- Compiled police documentation to assess liability.
Technical Support Specialist
AT&T
02.2012 - 07.2012
- Helped customers register equipment and set up modems/filters.
- Troubleshooted customer problems related to web browsers, modems, and email systems.
- Collaborated with various departments to address customer concerns.
Education
Public Administration -
Central Michigan University
07.2017
Secondary Education -
Eastern Michigan University
08.2013
Skills
- Google Workspace
- Microsoft Office
- Workspace
- Concur
- Planning and organizing special events
- Schedule management and calendaring
- Correspondence management
- Documentation and reporting
- Human Resource Management
- Communication skills
- Business writing
- Administrative support specialist
- Results-Oriented
- Travel planning and coordination
- Team Collaboration
- Confidentiality
Timeline
Administrative Specialist
Meta (Facebook)
02.2020 - 02.2025
Talent Acquisition Coordinator
AAA, The Auto Club Group
03.2018 - 06.2019
Executive Assistant to The CEO of The AAA Bank
AAA, The Auto Club Group
04.2017 - 03.2018
Senior Administrative Assistant
Allstate Insurance
12.2012 - 04.2017
Processor
Allstate Insurance
07.2012 - 12.2012
Technical Support Specialist
AT&T
02.2012 - 07.2012
Public Administration -
Central Michigan University
Secondary Education -
Eastern Michigan University
Similar Profiles
HAOFENG ZOUHAOFENG ZOU
Senior Staff Software Engineer at Meta / FacebookSenior Staff Software Engineer at Meta / Facebook
Maria BatistaMaria Batista
Prep Cook at Flagship Facility Services Inc.- Meta (Facebook)Prep Cook at Flagship Facility Services Inc.- Meta (Facebook)
Antonino DilluvioAntonino Dilluvio
Facilities/Culinary/Security Project Coordinator at Milestone Technologies @ Meta/FacebookFacilities/Culinary/Security Project Coordinator at Milestone Technologies @ Meta/Facebook