Kaia Langlois
Tempe,AZ
Summary
Reliable and personable professional with strong customer service experience across multiple industries. Skilled in communication, problem-solving, and maintaining a positive customer experience. Recently relocated to Arizona and ready to bring a strong work ethic and adaptable mindset to a new team.
Overview
2
2
years of professional experience
Work History
Server
Elk Valley Casino
Crescent City, CA
02.2025 - 05.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Crew Member
Chipotle
Crescent City, CA
10.2024 - 05.2025
- Prepared and served food items according to safety and quality standards.
- Operated cash register, processing transactions accurately and efficiently.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Engaged with customers to provide exceptional service and resolve inquiries promptly.
Server
Thunder Valley Casino
Lincoln,CA
06.2023 - 09.2024
- Supported team members by efficiently handling food orders during peak hours.
- Adapted quickly to changing environments and guest needs in fast-paced setting.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in providing exceptional customer service to enhance dining experience.
Education
Del Norte High School
Crescent City, CA07.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Hospitality service expertise
- Sales expertise
- Point-of-sale system
- Time management
- Teamwork and collaboration
Timeline
Server
Elk Valley Casino
02.2025 - 05.2025
Crew Member
Chipotle
10.2024 - 05.2025
Server
Thunder Valley Casino
06.2023 - 09.2024
Del Norte High School