Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kaia Leniz

Reno,NV

Summary

Dynamic professional with proven success at Dolan Toyota in customer service and inventory management. Expertise in vehicle inspections and reservation management, fostering strong client relationships and ensuring satisfaction. Leadership skills and effective communication enhance team performance and operational efficiency.

Overview

4
4
years of professional experience

Work History

Rental Agent

Dolan Toyota
Reno, Nevada
07.2025 - Current
  • Conducted vehicle inspections and maintained cleanliness before rental delivery.
  • Coordinated with maintenance teams to ensure fleet readiness and safety compliance.
  • Assisted customers in selecting appropriate vehicles based on their needs.
  • Managed vehicle reservations and ensured accurate customer information entry.

Product Specialist

Dolan Toyota
Reno, Nevada
01.2025 - 07.2025
  • Assisted customers in selecting vehicles based on preferences and needs.
  • Participated in team meetings to discuss sales strategies and promotional events.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Maintained knowledge of current inventory and market trends for informed selling.

Server Assistant

Woody's Grille and Spirits
Reno, NV
09.2024 - 01.2025
  • Assist customers in choosing appetizers, entrees and deserts by offering recommendations based of their preferences
  • Build and maintain strong relationships with customers to ensure satisfaction
  • Provide exceptional customer service by addressing inquiries and concerns promptly
  • Maintain inventory levels to ensure products are readily available for customers

Store Manager

Pola Poke Bowls
Reno, NV
09.2021 - 11.2024
  • Managed inventory and placed orders for products to maintain stock levels.
  • Trained new staff members on product knowledge and customer service techniques.
  • Provided excellent customer service by handling transactions and answering inquiries.
  • Collaborated with team members to ensure smooth operations and customer satisfaction.

Assistant

Fluid Dance Competition and Convention
Phoenix, AZ
01.2022 - 06.2024
  • Assist dancers and parents in finding dressing rooms, convention ballrooms, and the competition stage.
  • Cultivate relationships with dancers, parents, and coaches to ensure their comfort and satisfaction.
  • Demonstrate choreography for thousands of students across the nation.
  • Assist in training new team members in customer service techniques and merchandise sales.

Dance Instructor

Core Connection Dance Company
Reno, NV
08.2021 - 06.2023
  • Instructed dance classes for kids aged 2-17, focusing on rhythm, dance steps, tricks, and choreography.
  • Managed classes of 15 to 20 kids for hour-long sessions.
  • Developed lesson plans to engage students and improve their skills.
  • Implemented feedback from students and parents to enhance teaching methods.

Education

Business -

Truckee Meadows Community College
Reno, NV
12-2026

High School Diploma -

Reno High School
Reno, NV
06.2024

Skills

  • Customer service
  • Inventory management
  • Vehicle inspection
  • Reservation management
  • Telephone etiquette
  • Leadership skills
  • Communication proficiency

Languages

Spanish
Limited

References

References available upon request.

Timeline

Rental Agent

Dolan Toyota
07.2025 - Current

Product Specialist

Dolan Toyota
01.2025 - 07.2025

Server Assistant

Woody's Grille and Spirits
09.2024 - 01.2025

Assistant

Fluid Dance Competition and Convention
01.2022 - 06.2024

Store Manager

Pola Poke Bowls
09.2021 - 11.2024

Dance Instructor

Core Connection Dance Company
08.2021 - 06.2023

Business -

Truckee Meadows Community College

High School Diploma -

Reno High School

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