Kaia Poirier

• Maintained customer satisfaction with timely table check-ins to assess beverage needs.
• Anticipated guest needs and provided proactive service.
• Maintained accuracy and efficiency when processing sales transactions.

Coordinated logistics for private parties, including venue setup and service delivery. Executed custom menu dinners for large parties and events. Managed all aspects of event planning to ensure seamless execution. Oversaw setup of venues to create inviting atmospheres for guests.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Handled simultaneous customer and team needs.