Kaige Whitaker
Celina,TN
Summary
Proven leader in high-pressure environments, adept at driving sales growth and team performance at Prime Management Group. Skilled in sales strategy development and staff management, with a track record of exceeding sales goals through effective selling techniques and robust sales training. Demonstrates exceptional influencing skills and a commitment to operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Prime Management Group
Nashville, TN
06.2023 - 04.2024
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
Construction Flagger
Miller Public Safety
Cookeville, TN
06.2019 - 04.2023
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Ensured compliance with road safety regulations by strictly adhering to established guidelines and procedures.
- Contributed to timely project completion by effectively managing vehicle flow during peak hours and emergencies.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Used flagging tools such as stop and slow paddle and red flag.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
Education
Na - Dual Enrollment/Gen Ed
Vol State
CookevilleDiploma - Gen Ed
Cookeville High School
Cookeville, TN05.2019
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Sales Training
- Goals and performance
- Staff Management
- Sales expertise
- Analyzing data
- Operations
- Influencing skills
- Sales Analysis
- Delegation skills
- Sales Metrics Monitoring
- Expense Control
Timeline
Sales Supervisor
Prime Management Group
06.2023 - 04.2024
Construction Flagger
Miller Public Safety
06.2019 - 04.2023
Na - Dual Enrollment/Gen Ed
Vol State
Diploma - Gen Ed
Cookeville High School