Kaila Davis
Denison
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Manager
Whataburger Restaurants L&c
Denison
05.2022 - Current
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained and mentored staff to enhance service quality and teamwork.
- Developed schedules to optimize labor efficiency during peak hours.
- Managed inventory levels and coordinated supply orders to prevent shortages.
- Implemented training programs for new employees on customer service protocols.
- Facilitated effective communication between staff and upper management regarding concerns.
- Conducted regular performance evaluations to maintain high service standards.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Assistant Manager
Hotel Rapids
Grand Rapids
09.2018 - 02.2022
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Planned and prepared workflow schedules, delegating tasks for a 12-member team.
- Resolved guest complaints promptly and effectively to ensure satisfaction.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
High School Diploma -
Grand Rapids Senior High School
Grand Rapids, MN05.2013
Skills
- Sales monitoring
- Product and service knowledge
- Time Management
- Customer relations
- Project management abilities
- Staff training and development
- Google suite
- Microsoft suite
- Inventory management
- Performance evaluation
- Schedule optimization
Timeline
Manager
Whataburger Restaurants L&c
05.2022 - Current
Assistant Manager
Hotel Rapids
09.2018 - 02.2022
High School Diploma -
Grand Rapids Senior High School