Summary
Overview
Work History
Education
Skills
Parents
Sports Clubs
Leadership Experience
Community Service
Affiliations
Timeline
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Kaila Kocsis

Kaila Kocsis

Amherst,Ohio

Summary

Dedicated with a proven track record of exceeding expectations in various roles. While possessing a strong work ethic, consistently demonstrating resilience and determination to achieve organizational goals. With exceptional communication skills enabling effective collaboration with colleagues, clients, and customers, all while fostering positive relationships and driving successful outcomes. Being dependable and committed, and thriving in team environments, leveraging interpersonal abilities to contribute positively to group dynamics is a strength. Known for adept problem-solving skills, and approaching challenges with creativity and strategic thinking, consistently delivering innovative solutions. Taking on any task with a passion for excellence and a commitment to continuous improvement, and poised to make significant contributions to any team or organization.

Overview

2
2
years of professional experience

Work History

Barista

Biggby Coffee
07.2022 - 01.2024
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Supported training efforts for new hires, sharing knowledge, techniques, and customer service standards.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Police Science

Miami University
Oxford, OH
05.2027

High School Diploma -

Marion L. Steele High School
Amherst, OH
05.2023

Skills

  • Reliable and Dependable
  • Leadership
  • Customer Service
  • Adaptive and creative
  • Upselling
  • Problem-Solving

Parents

  • Stacy A. Kocsis, The Ohio State University (Undergrad.), Miami University (Grad.), (440) 213-5083, askocsis241@gmail.com
  • Aaron P. Kocsis, Bowling Green State University, (440) 935-1212, askocsis241@gmail.com

Sports Clubs

  • Youth Equestrian Team, 9, 10, 11, 12
  • AQHA and PTHA Show Circuit, 10, 11, 12
  • Amherst Steele Volleyball, 9, 10
  • Eco League, 9, 10

Leadership Experience

  • Equestrian Team Captain, 9, 10, 11, 12
  • Junior Equestrian Team Coach, 10, 11, 12
  • Honor Roll, 9, 10, 11, 12
  • National Society of High School Honors Award, 10, 11, 12
  • 2020 YEDA Reserve National Champion
  • 2023 AQHA Youth High Point

Community Service

  • Second Harvest Food Bank, 35, 10, 11
  • Eco League Litter Clean Up Crew, 12, 10
  • Nativity Church Christmas Toy Drive, 4, 12
  • Youth Summer Horse Camps, 20, 11, 12
  • Miami Institute for Food Farm, 3

Affiliations

  • Chi Omega Sorority
  • Amicus Curiae Pre-Law Society

Timeline

Barista

Biggby Coffee
07.2022 - 01.2024

Police Science

Miami University

High School Diploma -

Marion L. Steele High School
Kaila Kocsis