Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Kaila Ua'Lani Pederson

Mukilteo,WA

Summary

As someone who wants to grow and better myself personally and in work environments, I'm confident to say I'm motivated maintaining success specializing in quality, speed, and process optimization. I know I am a solid team player, even as introverted as I am, I know when to be outgoing, along as having a positive demeanor. Articulate, energetic and results-oriented with exemplary passion for developing relationships, partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
12.2022 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.

Food Cashier

Ranch Drive In
11.2021 - 12.2022
  • Resolved customer complaints independently or with aid of supervisor.
  • Operated and sanitized kitchen and food preparation equipment.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Maintained a clean and organized workspace, contributing to a positive customer experience.
  • Managed cash register operations accurately, maintaining proper cash balances at the end of each shift.
  • Trained new employees on cashier duties, company policies, and customer service best practices.
  • Demonstrated flexibility in covering shifts as needed, contributing to overall team efficiency.

Education

High School Diploma -

Kamiak High School
Mukilteo, WA
06.2023

Skills

  • Communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations
  • Customer Service
  • Patience
  • Detail Oriented
  • Flexible Schedule
  • Attention to detail

Hobbies

Going to the gym 5-6 days a week is a personal commitment I've been maintaining. Seeing the progress I make encourages me to keep going! Going outside to skateboard is another way I enjoy to get active.


I love to explore and find new kinds of music and songs. There's always a song out there that you see as art and that holds meaning and memories.


Caring for my pets and even wild strays is a hobby I carry, I have a dog, cat, and a rabbit who all needs their attention every day. I found a stray kitten and was able to capture him, finding him a safe new home was one of the best days I could experience.

Timeline

Guest Advocate

Target
12.2022 - Current

Food Cashier

Ranch Drive In
11.2021 - 12.2022

High School Diploma -

Kamiak High School

Similar Profiles

CREATE PROFILE
Kaila Ua'Lani Pederson