Kaila Pisinski
Greenwood Village,CO
Summary
Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Having conversations with customers to ensure they have a good day and get the right order so they continue their day with a smile on their face. Make an impact in peoples lives.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Parker, CO
07.2022 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Head Hostess
Olive Garden
Highlands Ranch, CO
03.2021 - 07.2022
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Provided excellent customer service to ensure guest satisfaction.
- Trained new staff on proper hosting procedures and policies.
- Maintained accurate records of reservations and wait times.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
- Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
- Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
Education
High School Diploma -
Cherry Creek High School
Greenwood Village, CO05-2023
Some College (No Degree) - Architecture
Montana State University - Bozeman
Bozeman, MTSkills
- Ordering Procedures
- Opening and closing duties
- POS Systems
- Up-selling
- Cash Handling
- Beverage Preparation
- Menu Memorization
- Speedy and efficient
- Espresso machine operations
- Active listener
- Friendly and outgoing
- Excellent math skills
- New Hire Training
- Graphic Design
- Order Taking
- Menu knowledge
Accomplishments
- Academic Award- 3.537 GPA within High School
Affiliations
- Outdoor activities
- Arts
- Part of a Chi Omega Fraternity at MSU
Timeline
Barista
Dutch Bros
07.2022 - Current
Head Hostess
Olive Garden
03.2021 - 07.2022
High School Diploma -
Cherry Creek High School
Some College (No Degree) - Architecture
Montana State University - Bozeman
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