Kaila Riley
Moreno Valley,CA
Summary
Versatile Associate Marriage and Family Therapist with over 5 years of diverse population experience in adult and youth settings, including two years of working with co-occurring populations. Skilled in providing tailored therapeutic support, fostering open communication, and promoting personal growth. Proficient in evidence-based practices and collaborative care. Passionate about helping clients navigate challenges and achieve positive changes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Family Support Counselor
Victor Community Support Services
09.2023 - Current
- Provided mental health support and guidance to individuals and families facing challenges and seeking coping strategies.
- Offered crisis intervention and emotional support in challenging situations.
- Collaborate with community resources and professionals to coordinate comprehensive care for clients.
- Maintained precise and confidential client records in adherence to ethical standards.
MFT Intern
Victor Community Support Services
01.2024 - 04.2024
- Provided various types of therapy and family-based interventions for children and families.
- Assisted licensed therapists in assessments, treatment planning, and progress monitoring.
- Participated in team meetings to discuss cases and treatment approaches.
- Collaborated with community resources to support children and families in need of mental health assistance.
MFT Intern
Plan-it-Life Inc.
09.2023 - 01.2024
- Provided therapy for youth in Short-Term Residential Therapeutic Program (STRTP).
- Assisted with assessments, treatment planning, and progress monitoring.
- Participated in treatment team meetings to coordinate care for youth residents.
- Supported youth through crisis intervention and trauma-informed care practices.
Behavioral Health Specialist II
Riverside County Mental Health Department
11.2022 - 08.2023
- Provided comprehensive case management services and connected clients and families to appropriate resources.
- Created progress reports within required timeframes.
- Identified appropriate treatment resources and recommended clients for these services.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Managed caseload of 26 patients with substance dependence and co-occurring disorders.
Mental Health Rehabilitation Specialist
Telecare Corporation
08.2021 - 10.2022
- Conducted group and individual therapy for severely mentally ill adults with co-occurring disorders.
- Assisted in creating personalized treatment plans addressing mental health and substance use issues.
- Delivered psycho-education on coping skills, symptom management, and community resources.
- Implemented crisis intervention and behavior management strategies for client safety and well-being.
Case Manager
Adecco USA
03.2021 - 07.2021
- Answered applicant's questions about benefits and claim procedures
- Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicant's legal rights.
- Compiled, recorded, and evaluated personal and financial data in order to verify completeness and accuracy and to determine eligibility status
- Initiated procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
Patient Service Representative
Riverside Medical Clinic
09.2020 - 12.2020
- Facilitated communication between patients and various departments and staff.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Used Epic to schedule appointments.
Behavior Technician
Behavior Genius
06.2020 - 09.2020
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
Patient Service Representative
Loma Linda University Health Care
05.2018 - 06.2020
- Used Epic to schedule appointments.
- Took copayments and compiled daily financial records.
- Transmitted information or documents to customers using computer,mail, or fax machine.
- Verified insurance eligibility and coverage for patients.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Direct Care Staff Member
Childhelp USA
10.2015 - 05.2018
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Education
Bachelor of Arts - Human Services
California Baptist University
Riverside, CAMaster of Science - Counseling Psychology
California Baptist University
Riverside, CA08.2024
Skills
- Crisis Intervention Skills
- Trauma- Informed Care
- Collaborative Care
- Progress Monitoring and Evaluation
- Client Advocacy
- Effective Communication
- Multicultural Competence
Certification
Adult and Pediatric First Aid/CPR/AED
Trauma Informed Care Certification
Cultural Competency Training Certificate
Timeline
MFT Intern
Victor Community Support Services
01.2024 - 04.2024
Family Support Counselor
Victor Community Support Services
09.2023 - Current
MFT Intern
Plan-it-Life Inc.
09.2023 - 01.2024
Behavioral Health Specialist II
Riverside County Mental Health Department
11.2022 - 08.2023
Mental Health Rehabilitation Specialist
Telecare Corporation
08.2021 - 10.2022
Case Manager
Adecco USA
03.2021 - 07.2021
Patient Service Representative
Riverside Medical Clinic
09.2020 - 12.2020
Behavior Technician
Behavior Genius
06.2020 - 09.2020
Patient Service Representative
Loma Linda University Health Care
05.2018 - 06.2020
Direct Care Staff Member
Childhelp USA
10.2015 - 05.2018
Adult and Pediatric First Aid/CPR/AED
Trauma Informed Care Certification
Cultural Competency Training Certificate
Bachelor of Arts - Human Services
California Baptist University
Master of Science - Counseling Psychology
California Baptist University
Similar Profiles
Abigail DelgadoAbigail Delgado
Office Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & AdoptionOffice Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & Adoption
Bryunique MclucasBryunique Mclucas
Family Service Counselor at Victor Community Support ServicesFamily Service Counselor at Victor Community Support Services
Omar GarciaOmar Garcia
IT Helpdesk Technician II at Victor Community Support ServicesIT Helpdesk Technician II at Victor Community Support Services