Kaila Robinson
Oakland ,CA
Summary
Motivated and people-focused professional transitioning into bartending, bringing over 10 years of experience in customer service and sales. Known for building quick rapport, handling high-pressure environments, and delivering memorable guest experiences. Skilled in multitasking, upselling, and reading customer needs—strengths that translate directly to fast-paced bar settings. Eager to learn craft cocktails, improve efficiency behind the bar, and contribute to a positive, welcoming atmosphere.
Overview
9
9
years of professional experience
Work History
Professional Leasing Consultant
Greystar
10.2025 - Current
- Conducted personalized property tours and guided prospective residents through the leasing process, contributing to increased lease conversion rates and occupancy goals.
- Managed rental applications, security deposits, and move-in documentation while ensuring full compliance with Fair Housing regulations and company policies.
- Collaborated closely with maintenance and property management teams to support resident satisfaction, resolve service requests, and maintain community standards.
- Leveraged property management systems for accurate data entry, prospect communication, and lead tracking.
Leasing Consultant
Sequoia Equities
San Leandro
05.2024 - Current
- Conduct personalized property tours and guide prospective residents through the leasing process, contributing to increased lease conversion rates and occupancy goals.
- Manage rental applications, security deposits, and move-in documentation while ensuring full compliance with Fair Housing regulations and company policies.
- Collaborate closely with maintenance and property management teams to support resident satisfaction, resolve service requests, and maintain community standards.
- Leverage Yardi and other property management systems for accurate data entry, prospect communication, and lead tracking.
- Support community engagement by promoting resident events and enhancing the property's online presence through targeted marketing and social media strategies.
- First Point Management Group/ Leasing Consultant
Folsom
08.2023 - 12.2023
- Oversaw bookkeeping functions, maintaining accurate financial records and data integrity to support overall operational efficiency.
- Provided exceptional customer service by responding to client inquiries, managing front desk operations, and ensuring a positive customer experience.
- Improved office workflows by executing administrative tasks and leveraging tools such as Zoom, Google Chrome, and Microsoft Excel for communication, scheduling, and data management.
Sales Associate
Wax Center Partners
Rocklin, CA
03.2022 - 07.2022
- Engaged customers with product knowledge and personalized recommendations, enhancing their shopping experience and driving sales.
- Executed promotional activities to boost product visibility, resulting in increased customer engagement and higher sales conversions.
- Performed regular inventory checks to ensure optimal stock levels and minimize product shortages.
- Processed sales transactions efficiently, utilizing POS systems to maintain accurate records of sales and customer interactions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Assistant Sales Manager
Champs Sports
Roseville
10.2016 - 04.2020
- Oversaw daily sales operations, developed staff schedules, and implemented strategic upselling techniques to drive revenue growth.
- Ensured high levels of customer satisfaction by managing team performance, fostering a service-focused environment, and addressing customer needs promptly and effectively.
- Trained new hires on effective sales techniques and strategies to drive achievement of sales goals.
Education
High School Diploma -
Options For Youth
Rancho Cordova, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Complex Problem-solving
- Payment processing
Awards
Selected for Sequoia's Elite Sales Team, recognized for consistently exceeding leasing goals and delivering exceptional customer service across multiple communities., Recipient of the 2017 Excellence in Sales Award at Champs Sports, awarded for top performance in sales, customer engagement, and achieving the highest regional sales metrics.
Timeline
Professional Leasing Consultant
Greystar
10.2025 - Current
Leasing Consultant
Sequoia Equities
05.2024 - Current
08.2023 - 12.2023
Sales Associate
Wax Center Partners
03.2022 - 07.2022
Assistant Sales Manager
Champs Sports
10.2016 - 04.2020
High School Diploma -
Options For Youth