Kaila Saulka
Phoenix,AZ
Summary
Friendly Sales Representative with reputation for being a dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
3
3
years of professional experience
Work History
Sales Representative
Curts Concentrates
02.2020 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Used Salesforce CRM software to record personal information and purchases of contacted prospects.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed over 200 calls per day.
- Increased sales by 25%.
Education
GED -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ05.2017
Skills
- Complex Problem-Solving
- Post-Sales Support
- Time management
- Able to work efficiently while multitasking
- Converting Leads
- Sales Strategies
- Inside and Outside Sales
- Providing Feedback
- Team Goals
- Interpersonal Communication Skills
- Call Control
- Persuasive Negotiations
Timeline
Sales Representative
Curts Concentrates
02.2020 - Current
GED -
Maricopa Community Colleges - Rio Salado Community College
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