Kaila Silar
Livonia,MI
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations. Proficient in ADP, Paychex, and MyPaySolutions payroll software.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mortgage Loan Originator
MortgagePros-Troy, MI
Troy, MI
12.2023 - Current
- Call potential clients interested in refinancing or purchasing a new home
- Use SalesForce to keep track of phone transfers of consumers
- Provide customer service
- Use Five9 to dial
- Help clients find loans with lenders that best suit them
- Assist clients with loan process by helping attain documents.
Operations Specialist
United Wholesle Mortgage-Pontiac, MI
Pontiac, MI
05.2023 - 12.2023
- Working with Underwriting teams to process requests for updates to required loan documents
- Call HOA's and Insurance companies to request policy documents and clarification
- Track daily production and provide data to Underwriting Leadership as requested
- Work with Underwriting Training Team to document processes
- Inbound and Outbound calls from 3rd parties to help assist loan process.
Onboarding Specialist
IRIS USA, Inc.-Ann Arbor, MI
Ann Arbor, MI
03.2022 - 02.2023
- Answering emails and calls effectively
- Calling clients and updating their payroll request
- Entering in over 100 employees payroll on MyPaySolutions software
- Updating deductions for employees payroll
- Made sure direct deposit was entered with the correct bank account information
- Data entry - making sure it was submitted in a secure way
- Setting up clients in our system and walking them through how to utilize the system.
Executive Administrative Assistant
Actia Electronics-Romulus, MI
Romulus, MI
06.2019 - 12.2021
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
- Handle all new hire onboarding processes.
- Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department -Front Desk Receptionist
- Calibrate tools regularly
- Assist with audits
- Updating employee information in ADP and PayChex including pay rate, deductions, and personal information
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
- Organize and schedule appointments
- Answer and direct phone calls
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc
- Update and maintain office policies and procedures
- Overseeing HR events and meetings and coordinating management-employee communications
- Coordinating logistics for new hire orientations
- Supporting HR-related training programs, workshops and seminars
- For Maintenance perform basic tasks as required, to include but not limited to, requisitioning of materials, local pickup of ordered parts, restocking of parts or supplies, filing of equipment manuals or literature or other tasks as assigned
- Project coordinator
- Assists employees and supervisors with basic interpretation of HR policies and procedures
- Assists with new-employee orientations
- Maintains confidential personnel files and personnel actions
- Prepare job postings
- Write and distribute email, correspondence memos, letters, faxes and forms
- Maintain contact lists
- Submit and reconcile expense reports
- Responds to reference checks and verifications of employment status
- Assists the manager with HR projects
- Assists with benefits administration.
Shift Manager
Pizza Hut-Romulus, MI
Romulus, MI
06.2019 - 08.2020
- Greeting customers, and ringing up purchases
- Lifting 1lb-85 lbs of product
- Update manager on product quantity
- Open/close the store, prep/make food, delivery driver
- Send emails to corporate
- Janitorial maintenance including vacuuming, dusting electronic equipment, disinfecting workspaces, and washing dishes/appliances
- Pick up supplies from other locations.
Assistant Manager
Dakota Watch Company-Livonia, MI
Livonia, MI
09.2018 - 06.2019
- Greeting customers, and ringing up purchases
- Lifting 1lb-85 lbs of product
- Keeping display cases stocked and update manager on product quantity
- Open/close the store
- Send emails to corporate
- Keep track of inventory
- Size watch bands
- Replace batteries in watches
- Replace bands on watches
- Be on call to help them other employees or cover their shifts.
Assistant Manager
Mrs. Field's-Livonia, MI
Livonia, MI
01.2019 - 05.2019
- Greeting customers, and ringing up purchases
- Lifting 1lb-85 lbs of product
- Keeping display cases stocked and update manager on product quantity
- Open/close the store
- Janitorial maintenance including vacuuming, dusting electronic equipment, disinfecting workspaces, and washing dishes/appliances.
Education
Associate's degree - Bachelors of Arts
Eastern Michigan University
Ypsilanti, MI06.2024
Associates of Arts -
Schoolcraft Community College
Livonia, MI06.2021
Skills
- Proficient in all Microsoft Office
- Efficient & detail-oriented worker
- First aid/CPR certified
- Presentation Skills
- Administrative Experience
- Human Resources
- Expense Reporting
- Interviewing/Recruiting
- Spreadsheet tracking
- Documentation And Reporting
- File Management
- Event Coordination
- Employee Orientation
- Budgeting
- Project Coordination
- Benefits administration
- Payroll
- Information confidentiality
Certification
- CPR/First Aid, 11/01/24
- Driver's License
- MLO License
Assessments
- Work motivation, Proficient
- Teamwork: Interpersonal skills, Proficient
- Office manager, Proficient
- Attention to detail, Proficient
- Administrative support professional fit, Proficient
- Verbal communication, Proficient
- Spreadsheets with Microsoft Excel, Proficient
- Work style: Professionalism, Proficient
- Customer service, Proficient
- Administrative assistant/receptionist, Proficient
- Work style: Reliability, Proficient
Work Authorization
Authorized to work in the US for any employer
Timeline
Mortgage Loan Originator
MortgagePros-Troy, MI
12.2023 - Current
Operations Specialist
United Wholesle Mortgage-Pontiac, MI
05.2023 - 12.2023
Onboarding Specialist
IRIS USA, Inc.-Ann Arbor, MI
03.2022 - 02.2023
Executive Administrative Assistant
Actia Electronics-Romulus, MI
06.2019 - 12.2021
Shift Manager
Pizza Hut-Romulus, MI
06.2019 - 08.2020
Assistant Manager
Mrs. Field's-Livonia, MI
01.2019 - 05.2019
Assistant Manager
Dakota Watch Company-Livonia, MI
09.2018 - 06.2019
Associate's degree - Bachelors of Arts
Eastern Michigan University
Associates of Arts -
Schoolcraft Community College