Mildred Roman-Alvarado
St. Lucy's School
Lagrangeville,NY
1
Certification
20
years of professional experience
Detail-oriented administrative and financial support professional with expertise across healthcare, education, nonprofit, and corporate sectors. Specializes in accounts payable, payroll, bookkeeping, and medical office operations. Bilingual in English and Spanish, with solid knowledge of medical terminology, CPT coding, and HIPAA compliance.
Work History
Patient Access Services Representative
2 Years 9 Months- Register patients accurately while verifying demographic, insurance, and financial information.
- Collaborated with clinical staff, physicians, and insurance providers to enhance quality of patient care.
- Resolved patient concerns and insurance-related issues to deliver exceptional customer service and improve patient satisfaction.
Sales Associate
4 Years 9 Months- Delivered exceptional customer service and sales support, enhancing customer satisfaction in a fast-paced retail environment.
- Guided customers in product selection and purchases, addressing inquiries to facilitate informed buying decisions.
- Delivered personalized client consultations using product knowledge to match skincare, makeup, and fragrance needs.
Head Teacher / Teacher Assistant (3K Program)
1 Year- Assisted in classroom instruction, fostering student development through interactive daily activities.
- Created lesson plans and tracked student progress to tailor instruction for individual learning needs.
- Directed classroom instruction and ensured alignment with curriculum standards.
Accounts Payable Clerk / Claims Representative
7 Years- Processed invoices, payroll, reimbursements, and vendor payments to ensure timely financial operations.
- Resolved payroll and purchasing issues while maintaining precise financial records to support operational integrity.
- Maintained Medicare surplus accounts and organized supporting financial documentation for compliance and auditing purposes.
Senior FPO Assistant
6 Years- Coordinated patient scheduling, insurance verification, medical records, and administrative functions to support efficient operations.
- Secured insurance pre-authorizations while ensuring HIPAA compliance to protect patient information.
- Coordinated neurosurgery clinic schedules, aligning appointments, procedures, and physician availability.
Education
High School Diploma
Skills
Patient registration
Insurance verification
Medical billing
HIPAA regulations
Accounts payable
Bookkeeping & Financial Records
Customer Service
Certification
CPR & Basic Life Support (BLS), Medical Coding/CPT Coursework, HCAPHS Training, HIPAA, OSHA, Infection Control, Fire Safety, and Customer Service Training
Timeline
Patient Access Services Representative
Northwell Health
01.2024 - 2026Read More
Sales Associate
Sephora
01.2022 - 2025Read More
Head Teacher / Teacher Assistant (3K Program)
St. Lucy's School
01.2021 - 01.2022Read More
Accounts Payable Clerk / Claims Representative
Center Light Health Services
01.2008 - 01.2015Read More
Senior FPO Assistant
New York Medical College, Department of Neurosurgery
01.2002 - 01.2008Read More
Norman Thomas High School
High School Diploma
Read More