Kailee-Lane Graumann
Jacksonville,FL
Summary
Personable and dedicated employee with extensive experience in the food industry, medical field and customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. As well as being highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Paramedic- Hospital Care at Home
Acadian Ambulance
Jacksonville, FL
08.2022 - Current
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Arranged medications and dispensed prescribed doses at scheduled intervals.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Gauged and documented patient responses to interventions and treatments.
- Maintained clean and well-organized environment for client happiness and safety.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
ER Paramedic
UF Health North
Jacksonville, FL
09.2021 - 08.2022
- Remained level-headed and proactive during emergency situations.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Stocked and replenished patient care areas with appropriate supplies.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
- Triaged patients to award priority to patients with more severe complications.
Paramedic
First Health of The Carolinas
Pittsboro, NC
04.2018 - 06.2021
- Demonstrated dedication to providing quality care through continued training and education.
- Adhered to all protocols and procedures to maintain safety of patients and paramedic crew.
- Assessed emergency situations and prioritized medical care for patients.
- Remained level-headed and proactive during emergency situations.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Responded quickly to medical emergencies to promote best possible health outcomes.
Server
Buffalo Wild Wings
Jacksonville, NC
03.2016 - 03.2018
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Cashier
Kohls
Jacksonville, NC
03.2015 - 03.2016
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Cashier
Winn-Dixie Stores Inc.
Yulee, Fl
11.2011 - 09.2013
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Applied Science - Emergency Medical Science
Coastal Carolina Community College
Jacksonville, NC05.2017
High School Diploma -
Fernandina Beach High School
Fernandina Beach, Fl05.2013
Skills
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Multitasking and Prioritization
- Courteous Demeanor
- Project Management Abilities
- High-Energy Attitude
- Technologically Savvy
Certification
- NREMT Paramedic
- State of Florida registered Paramedic
- NC State Paramedic Certification
- A.A.S in Emergency Medical Science
- Certified in ACLS, PALS, BLS, and PHTLS
- Certified in FEMA; ICS-100, ICS-200, ICS-700
Timeline
Paramedic- Hospital Care at Home
Acadian Ambulance
08.2022 - Current
ER Paramedic
UF Health North
09.2021 - 08.2022
Paramedic
First Health of The Carolinas
04.2018 - 06.2021
Server
Buffalo Wild Wings
03.2016 - 03.2018
Cashier
Kohls
03.2015 - 03.2016
Cashier
Winn-Dixie Stores Inc.
11.2011 - 09.2013
Associate of Applied Science - Emergency Medical Science
Coastal Carolina Community College
High School Diploma -
Fernandina Beach High School