Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Kai'lee Miles

Grand Junction,CO

Summary

Bartender with extensive experience in high-volume and intimate bar environments, including cocktail lounges and pubs. Expertise in mixology, customer service, cash handling, and inventory management. Demonstrated success in enhancing bar operations and driving business growth through strong customer relations. Efficient serving staff member recognized for productivity and accuracy in fast-paced settings, with a focus on food safety and order precision.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender

Brass Rail Tavern
Grand Junction, CO
10.2020 - Current
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.

Lead Barback/ Bartender

Rose & Crown
Omaha, Nebraska
01.2019 - 02.2020
  • Managed inventory of bar supplies and equipment for smooth operations.
  • Assisted bartenders with drink preparation and service during busy shifts.
  • Maintained cleanliness of the bar area, ensuring a safe environment for staff and guests.
  • Prepared both alcoholic and non-alcoholic beverages for patrons.

Cocktail Server/Cocktail Bartender

Safari Cigars And Lounge
Omaha, Nebraska
01.2019 - 01.2020
  • Prepared and served cocktails according to standard recipes and presentation guidelines.
  • Maintained cleanliness and organization of the bar area throughout shifts and the floor. (Including ash trays and dishes)
  • Engaged customers with menu knowledge to enhance their dining experience. (Including cigar sales with the knowledge pairing with high end drinks)
  • Provided exceptional service to high volume of daily customers.

Host, Serving Assistant, Server

Bonefish Grill
Lakewood, Colorado
01.2015 - 07.2018
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Assisted guests with menu selections and dietary preferences.
  • Handled guest complaints professionally to enhance satisfaction and retention.
  • Delivered food orders promptly to customers according to restaurant standards.
  • Assisted fellow servers when needed by taking orders or delivering food orders when they were unable to do so themselves due to heavy workloads.
  • Bussed tables when needed; removed dirty dishes from the table and returned them to the kitchen for cleaning.
  • Participated in team meetings discussing new menu items or changes in existing recipes and dishes.

Expo Runner

Motomaki
Lakewood, Colorado
06.2016 - 04.2017
  • Assisted kitchen staff by preparing ingredients for sushi rolls and bowls.
  • Adapted quickly to changes in menu items and customer preferences during service.
  • Ensured compliance with food safety standards throughout daily operations.
  • Delivered food orders promptly to ensure customer satisfaction.

Skills

  • Drink preparation
  • Inventory management
  • Cash handling
  • Alcohol awareness
  • Upselling techniques
  • Customer relationship management

Certification

  • TIPS certified (expired)
  • Food Handler certificate (expired)
  • Will happily renew all certifications along with OSHA.

References

References available upon request.

Timeline

Bartender

Brass Rail Tavern
10.2020 - Current

Lead Barback/ Bartender

Rose & Crown
01.2019 - 02.2020

Cocktail Server/Cocktail Bartender

Safari Cigars And Lounge
01.2019 - 01.2020

Expo Runner

Motomaki
06.2016 - 04.2017

Host, Serving Assistant, Server

Bonefish Grill
01.2015 - 07.2018

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Kai'lee Miles