Kailee Morgan
Newark,TX
Summary
Developed key skills in fast-paced customer service environment, adept at managing diverse tasks and ensuring high levels of customer satisfaction. Focused on transitioning into new field where these abilities can be fully utilized to enhance team performance and customer experiences. Looking to leverage strong interpersonal and problem-solving skills in new and dynamic setting.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Local Craft Bbq
Newark, TX
03.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Assisted in food preparation and presentation, maintaining high standards of quality and cleanliness.
- Collaborated with team members to streamline operations during peak hours, enhancing overall efficiency.
- Managed cash register transactions accurately, handling payments and processing orders swiftly.
- Trained new staff on operational procedures and customer service protocols, fostering a cohesive team dynamic.
- Responded promptly to customer inquiries and feedback, resolving issues effectively to enhance guest experience.
- Established welcoming atmosphere by greeting each guest warmly.
Team Member
Whataburger
North Richland Hills, TX
04.2024 - 09.2024
- Provided exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Operated kitchen equipment safely and efficiently to prepare food items according to company standards.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Assisted in training new team members on operational procedures and safety protocols.
- Resolved customer complaints promptly, ensuring positive experiences and loyalty to the brand.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
GED -
Timber Creek High School
Skills
- Order taking
- Cleanliness
- Salesmanship
- Phone etiquette
- Money handling
- Cooking
- Time management
- Fast typing speed
Timeline
FOH Team Member
Local Craft Bbq
03.2025 - Current
Team Member
Whataburger
04.2024 - 09.2024
GED -
Timber Creek High School