Kailei Goforth
Stephenville,TX
Summary
Oriented team player with experience in customer service and sales transactions. Known for effective communication and time management, contributing to seamless operations and enhanced customer experiences. Dedicated professional skilled in customer service, time management, and inventory management. Proven ability to process transactions accurately and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Clerk
Industry Junction
Garland, Texas
2025.05 - 2026.08
- Processed customer orders promptly and accurately.
- Performed data entry tasks to update customer accounts records.
- Entered data into computer systems accurately and efficiently.
- Maintained organized filing systems for easy document retrieval.
- Utilized office software to create documents and spreadsheets effectively.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Assistant Manager
Nutrition With a Twist
Garland, Texas
2024.05 - 2025.08
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Provided excellent customer service by engaging with patrons and ensuring satisfaction.
- Managed inventory levels by restocking supplies and organizing storage areas efficiently.
- Handled cash transactions accurately while processing customer orders quickly.
- Collaborated with team members to ensure smooth service during busy periods.
- Developed knowledge of menu offerings to make personalized recommendations to customers.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Described menu items to customers and suggested products based on stated preferences.
- Monitored inventory levels of supplies and restocked when necessary.
Crew Team Member
McDonalds
Stephenville, Texas
2024.08 - 2024.12
- Prepared food items according to company recipes and safety guidelines.
- Maintained cleanliness in dining area, kitchen, and restrooms throughout shifts.
- Assisted customers with orders and provided exceptional service at the counter.
- Operated cash register, processed transactions, and handled customer payments accurately.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Followed safety protocols to prevent accidents and maintain a safe work environment.
- Cleaned work areas regularly throughout shift.
- Operated cash register accurately and efficiently.
Sales Associate
Boot Barn
Garland, Texas
2023.09 - 2024.08
- Assisted customers in selecting footwear and apparel suited to their needs.
- Processed sales transactions accurately using point-of-sale systems.
- Provided product knowledge to customers for informed purchasing decisions.
- Maintained merchandise displays to enhance store presentation and organization.
- Participated in inventory management and restocking of merchandise on the sales floor.
- Ensured a clean and welcoming store environment for all customers and staff.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Education
Some College (No Degree) - Education
Tarleton State University
Stephenville, TX2026-08
Skills
- Customer service
- Team collaboration
- Inventory management
- Effective communication
- Time management
- Sales transactions
- Handling payments
- Customer satisfaction
- Confidentiality
- Verbal and writing communication
- Filing systems
- Cash handling
- Scanner operations
- Honest and dependable
- Reliability
- Bagging items
Timeline
Clerk
Industry Junction
2025.05 - 2026.08
Crew Team Member
McDonalds
2024.08 - 2024.12
Assistant Manager
Nutrition With a Twist
2024.05 - 2025.08
Sales Associate
Boot Barn
2023.09 - 2024.08
Some College (No Degree) - Education
Tarleton State University