Kailey Leon
Zion,IL
Summary
Motivated with experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
The Children's Place Association
Gurnee, IL
06.2020 - 08.2020
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Greeted customers entering store and promoted sales or special programs.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Subway Associate
Subway
Waukegan, IL
09.2019 - 05.2020
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Mentored and coached other team members to meet daily sales goals.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Education
Zion Benton Township High School
Zion Illinois 06.2022
Skills
- Store opening and closing
- Product promotions
- Guest Services
- Customer service
- Problem resolution
- Sales expertise
- Cleaning
- Cash Register Operation
- Organization
Timeline
Retail Sales Associate
The Children's Place Association
06.2020 - 08.2020
Subway Associate
Subway
09.2019 - 05.2020
Zion Benton Township High School
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