KAILEY PASSEY
Cedar City
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Direct Support Professional
Chrysallis
Cedar City
01.2025 - 12.2025
- Assisted individuals with daily living activities, enhancing independence and quality of life.
- Implemented individualized care plans, ensuring alignment with client needs and preferences.
- Monitored client behavior and progress, documenting insights to support team evaluations and interventions.
- Collaborated with multidisciplinary teams to develop effective strategies for client engagement.
- Provided emotional support to clients, fostering a safe and nurturing environment.
- Advocated for clients' rights and needs, connecting them with essential community resources and services.
- Maintained accurate records of client interactions, ensuring compliance with organizational policies.
- Ensured cleanliness and safety of client areas by regularly organizing supplies and equipment.
- Assisted clients with daily living needs, promoting self-esteem and overall wellness.
Cashier
Payson Market
Payson
07.2023 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained balanced cash drawer throughout shifts, ensuring financial integrity and accountability.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers at store entrance, engaging them in conversation to identify their needs.
- Trained new cashiers on operational procedures and company policies, enhancing team readiness and service quality.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Handled multiple payment methods securely, reducing discrepancies and safeguarding cash management.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Ensured compliance with health and safety regulations during daily operations.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma - Entrepreneurship & Business Office Specialist
Salem Hills High School
Salem, UT05-2024
Skills
- First aid and safety
- Customer assistance
- Customer service excellence
- Time management
- Scheduling appointments
- Reception oversight
- Team collaboration
- Cash handling
- File management
- Work ethic and integrity
- Time management skills
- Patience and empathy
Timeline
Direct Support Professional
Chrysallis
01.2025 - 12.2025
Cashier
Payson Market
07.2023 - 08.2024
High School Diploma - Entrepreneurship & Business Office Specialist
Salem Hills High School