Results-driven office manager with over 8 years of experience in overseeing office operations. Expertise in scheduling, organizational systems, and customer relations, contributing to improved workflow and client satisfaction.
Overview
11
11
years of professional experience
Work History
Office Manager
Septic Technologies, Inc.
Goodyear, AZ
05.2017 - Current
Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
Managed scheduling and coordination of appointments for staff and clients, optimizing time management.
Developed and maintained filing systems, enhancing document retrieval and organizational efficiency.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Cashier
CAL Ranch Stores
Goodyear, AZ
05.2016 - 08.2016
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer, ensuring proper change and balance at end of shifts.
Assisted customers with product inquiries, enhancing overall shopping experience.
Trained new cashiers on operational procedures and customer service standards.
Cashier
Qdoba
Phoenix, AZ
09.2015 - 05.2016
Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Business Administration
Grand Canyon University
04-2018
High School Diploma -
Arizona Agribusiness & Equine Center - Estrella Mountain
Avondale
05-2015
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Scheduling and calendar management
Bookkeeping
Timeline
Office Manager
Septic Technologies, Inc.
05.2017 - Current
Cashier
CAL Ranch Stores
05.2016 - 08.2016
Cashier
Qdoba
09.2015 - 05.2016
Bachelor of Science - Business Administration
Grand Canyon University
High School Diploma -
Arizona Agribusiness & Equine Center - Estrella Mountain