A growth-oriented individual looking to continue to capitalize on my time and experience in the healthcare industry.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
UW Health
05.2024 - Current
Greet and assist patients with registration, insurance verification, and checking in using a kiosk.
Process patient payments, copays, and outstanding balances accurately at the time of service.
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Collaborate with clinical staff to improve patient flow
Adapt quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Senior Supply Clerk
UW Health, University Hospital
04.2021 - 05.2024
Assign team members to their respective job duties at the beginning of their shift
Ensure all team members are completing their assigned duties in a timely manner
Train and oversee new employees
Answer calls regarding orders and resolve any issues
Fill, pack and ship orders using a computerized scanning device
Restock emergency crash carts
Supply entire hospital with needed equipment and supplies
Supply Clerk
UW Health, University Hospital
12.2018 - 04.2021
Fill, pack and ship orders using a computerized scanning device
Answer calls regarding orders and resolve any issues
Restock emergency crash carts
Supply entire hospital with needed equipment and supplies
Patient Services Aid
UW Health, University Hospital
07.2018 - 12.2018
Transport patients to and from nursing units and various testing areas while ensuring patient safety, comfort, and privacy
Document pertinent transportation information on daily log sheet and obtain necessary signatures for cancellations, reschedules, and confirmation of patient drop-offs
Acquire and record transaction records regarding all transport requests
POS Associate
Kohl’s Department Store
09.2017 - 06.2018
Process customers transactions accurately and efficiently
Greet all customers encountered
Answer customers questions, and provide information on procedures or policies
Process merchandise returns and exchanges
Peak Teller
Summit Credit Union
02.2017 - 07.2017
Greet all members
Process deposits, withdrawals, and payments efficiently and in a timely matter
Resolve issues pertaining to members accounts
Reconcile money in cash drawer at the beginning, middle, and end of each shift